Quality Assurance Manager

3 weeks ago

Washington, United States Breakforth Solutions Inc Part time $75,000 - $120,000
Job DescriptionJob Description

Position Information:

BreakForth Solutions is seeking a Quality Assurance Manager to join our team of dynamic professionals. This is a unique position that will support multiple functions. This candidate will be primarily responsible for providing part-time operational and administrative support services to a federal agency front office. This candidate will also provide part-time analysis support to our process improvement team. This candidate must have the ability to be on site in Washington, D.C. as needed (expectation is 3 days/week). We offer 100% paid medical benefits for the employee and a host of other amazing benefits. Please apply today

Essential Functions

  • Organizational Chart Management: Create and maintain up-to-date organizational charts, reflecting current staffing structures and roles within the organization 
  • Staff Realignments: Support staff realignments by assessing resource needs and coordinating the implementation of changes, in government systems, to optimize workforce distribution 
  • Customer Service: Provide excellent and timely customer service to internal and external stakeholders, addressing inquiries and resolving issues promptly and professionally 
  • Stakeholder Engagement: Facilitate stakeholder meetings with clients, including federal agency executives, to gather requirements, discuss project objectives, and ensure alignment with organizational goals.
  • Travel: Support the travel management team with reporting and approval routing pool analysis in the E2 system
  • Process Review and Improvement: Review existing business processes, workflows, and systems to identify inefficiencies, bottlenecks, and areas for improvement. Propose and implement solutions to optimize processes and enhance productivity.
  • Microsoft Office Suite Skills: Utilize proven Microsoft Office Suite skills, particularly Excel, Word, PowerPoint, and Visio, to create reports, presentations, and documentation for stakeholders and project team members.


Education/Skills/Experience Requirements:

  • Minimum of 1-2 years of experience providing administrative support to senior executives within a federal agency
  • Minimum of 1-2 years of experience as an operations, project, or business analyst, in a federal agency or government contractor environment
  • Bachelor's degree in Business Administration, Finance, Management or a related field required
  • Proven proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint, with the ability to create professional reports, presentations, and documentation
  • A working knowledge of Microsoft Visio is strongly preferred
  • Experience with the E2 system is strongly preferred
  • A high level of professionalism and communication skills 
  • Active public trust clearance or the ability to obtain a public trust clearance

Desired Knowledge/Skills 

  • Strong analytical and critical thinking skills, with the ability to think critically and propose innovative solutions to complex business challenges
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels
  • Comfortability with supporting multiple, different tasks simultaneously
  • Flexibility to adapt to changing priorities
  • Exceptional customer service skills, with a commitment to providing timely and professional support to stakeholders 
  • Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels 
  • Experience with federal agency budgetary practices, preferably the Department of Commerce or its component agencies
  • Experience writing SOPs
  • Ability to work independently
  • Strong problem-solving skills
  • Ability to work under pressure
  • Ability to work well in a team environment


BreakForth Solutions Incorporated is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability status, genetics, protected veteran status, or any other basis covered by applicable law.

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