Current jobs related to Client Care Specialist - Provo - Serenity Healthcare

  • Client Care Specialist

    2 months ago


    Provo, United States Serenity Healthcare, LLC Full time

    PCC (Client Care Specialist)Customer Care - Provo, UT - Full Time Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. We are seeking a Client Care Specialist for our Provo, UT office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments. But...


  • Provo, United States Serenity Healthcare, LLC Full time

    PCC (Client Care Specialist)Customer Care - Provo, UT - Full Time Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. We are seeking a Client Care Specialist for our Provo, UT office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments. But...

  • Client Care Specialist

    2 months ago


    Provo, United States Serenity Healthcare, LLC Full time

    PCC (Client Care Specialist) Customer Care - Provo, UT - Full Time Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. We are seeking a Client Care Specialist for our Provo, UT office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments. But...

  • Client Care Specialist

    19 hours ago


    Provo, United States Serenity Healthcare Full time

    PCC (Client Care Specialist)Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.Customer Care – Provo, UT – Full TimeLearn how healthcare should be delivered – help people – build a career – no healthcare experience required. We are seeking a Client Care Specialist for our Provo, UT...


  • Provo, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionPCC (Client Care Specialist)Customer Care – Provo, UT – Full Time Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. We are seeking a Client Care Specialist for our Provo, UT office. Your primary responsibility will be taking inbound calls and connecting our...


  • Provo, United States Serenity Healthcare, LLC Full time

    PCC (Client Care Specialist) Customer Care - Provo, UT - Full Time Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. We are seeking a Client Care Specialist for our Provo, UT office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments. But...


  • Provo, Utah, United States Serenity Healthcare, LLC Full time

    About the RoleSerenity Healthcare, LLC is seeking a highly motivated and empathetic Client Care Specialist to join our team. As a Client Care Specialist, you will play a vital role in connecting patients with life-saving treatments and providing exceptional customer service.Key ResponsibilitiesConnect with patients via phone to understand their needs and...


  • Provo, Utah, United States Strategic Staffing Solutions Full time

    Strategic Staffing Solutions is seeking a highly skilled Client Onboarding Specialist to join our team. As a Client Onboarding Specialist, you will be responsible for owning and driving the onboarding process on behalf of the desk for all client types and products.Key Responsibilities:Active discussions with Sales to manage priorities and drive internal and...


  • Provo, Utah, United States Care Full time

    Position OverviewWe are seeking a dedicated Canine Care Specialist to provide exceptional care for our beloved pet. This role involves not only attending to the needs of our dog but also ensuring a safe and comfortable environment.Key ResponsibilitiesProvide attentive care and companionship to our dog.Monitor the dog's behavior and health, ensuring their...


  • Provo, Utah, United States Business Credentialing Services, Inc. Full time

    Client Support Specialistat Business Credentialing Services, Inc.Position Overview:We are expanding our Client Support team and are seeking a dedicated individual for this entry-level role. You will collaborate closely with our leadership and technical teams. This position is designed for someone eager to develop and advance within the organization, with...


  • Provo, Utah, United States Hudson Oaks Wealth Management Full time

    Job DescriptionPosition Title: Client Relations SpecialistDepartment: OperationsClassification: Full-Time (40 hours per week); NonexemptJob Overview: As the Client Relations Specialist, you will cultivate and sustain client connections through the onboarding of new accounts and the servicing of existing relationships. Collaborating closely with senior...


  • Provo, Utah, United States Wasatch Behavioral Health Full time

    Position OverviewJoin our dedicated team at Wasatch Behavioral Health as a Part-Time Behavioral Support Specialist within our Intensive Residential Treatment Center. This role is pivotal in enhancing the lives of individuals facing significant behavioral challenges. As a Behavioral Support Specialist, you will engage directly with clients, utilizing your...


  • Provo, Utah, United States Careers Full time

    Compensation Base salary: $16 per hour Monthly performance bonus: 8% (~ $2,000 monthly)Total earnings: $32,000 - $65,000 annuallyFlexible work hours with the option to work remotely 3 out of 5 days a week (in-office presence required on Tuesdays and Wednesdays)Position OverviewWe are experiencing rapid growth within our Customer Support division. Client...


  • Provo, Utah, United States Signals Full time

    Job DescriptionAbout SignalsSignals is a Marketing Software firm dedicated to empowering businesses to enhance their revenue through innovative automation and tailored interactions. Our cutting-edge solutions, which include chatbots and targeted audience engagement, enable clients to optimize their sales processes and effectively connect with potential...


  • Provo, Utah, United States Park Animal Hospital Full time

    About the RolePark Animal Hospital is seeking a dedicated and compassionate individual to join our team as a Veterinary Care Specialist. As a key member of our multi-doctor practice, you will play a vital role in providing exceptional patient care and delivering outstanding customer service.ResponsibilitiesProvide high-quality patient care, including...


  • Provo, Utah, United States Care Full time

    Position OverviewWe are seeking a dedicated Pet Caregiver to provide exceptional care for our beloved canine companion. This role requires a proactive individual who can ensure the well-being and safety of our pet.Key ResponsibilitiesMaintain a safe and nurturing environment for the dog.Engage in interactive play and exercise to promote physical...


  • Provo, Utah, United States Caselle Full time

    Caselle is on the lookout for a dedicated professional to enhance our Client Relations team. The successful candidate will engage with clients via various communication channels, delivering exceptional support and assistance. This role demands a strong commitment to customer satisfaction, reliability, and a robust work ethic. Familiarity with financial...


  • Provo, Utah, United States Ryan A Larson Insurance, Inc. Full time

    Job OverviewRyan A Larson Insurance, Inc. is a client-focused insurance firm dedicated to delivering outstanding service and nurturing robust relationships with our clientele. Our office environment promotes collaboration and support, ensuring that every team member feels appreciated and valued.Compensation and BenefitsCompetitive Annual Salary with Bonus...


  • Provo, Utah, United States Ryan A Larson Insurance, Inc. Full time

    Job OverviewRyan A Larson Insurance, Inc. is a client-focused insurance agency committed to excellence in service and community engagement. Our team thrives in a supportive office environment, emphasizing collaboration and mutual respect among colleagues.Compensation and BenefitsCompetitive Annual Salary with Performance BonusesGenerous Paid Time Off...


  • Provo, Utah, United States Ryan A Larson Insurance, Inc. Full time

    Job OverviewRyan A Larson Insurance, Inc. is a dedicated insurance agency focused on delivering outstanding service to our clients. Our commitment to the community drives us to foster strong relationships and provide tailored solutions to meet customer needs.What We OfferCompetitive Salary with Performance BonusesGenerous Paid Time OffComprehensive Health...

Client Care Specialist

3 months ago


Provo, United States Serenity Healthcare Full time
Job DescriptionJob Description

Client Care Specialist
Customer Care – Provo, UT – Full Time 

Life can be extremely difficult to navigate, and many people suffer from depression, anxiety and other mental health challenges. At Serenity, we offer a message of hope and healing to our patients through the incredible cutting-edge technology of TMS and Ketamine. Are you patient and love owning and solving problems? Are you dependable, courageous, full of empathy, and want a career path that is clearly defined and full of purpose? Then becoming a Client Care Specialist at Serenity could be a great fit.  
 
We are seeking professionals that want to be a beacon of hope for people who are suffering from mental health challenges. Your primary responsibility will be taking inbound calls and building trust and rapport with our patients while educating them on our life-saving alternative treatments.    
 
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.   
  
Benefits   

  • Accelerated healthcare career growth – rapid advancement opportunities     
  • Insurance benefits (Medical, Dental, Vision) and 401K    
  • 20 days off annually (10 PTO days and 10 Holidays)    
  • Employee access to Serenity’s treatment options  
  • Access to corporate onsite gym, game room and other amenities  
  • Open to full or part time   


Responsibilities  
 
  • Answering patient calls, emails, and questions 
  • Completing new patient intakes to help our patients start their healing journey’s 
  • Ensure compliance with HIPPA regulations and following standards & regulatory requirements 
  • Solving problems and educate patients about TMS and Ketamine    
  • Coordinate with clinics for patient care      
  • Other relevant duties as needed 


Qualifications   
  • High School Diploma/ GED     
  • Strong patient first mindset   
  • Previous experience in customer service required   
  • Excellent verbal and written communication, and basic math skills    
  • Well-versed in de-escalation skills and ability to connect with individuals 
  • Passionate about making a difference 



About   
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.   

Powered by JazzHR

cX6XeOu2Bq