Salesforce PM

3 weeks ago

New York, United States Aroha Technologies Full time
Job DescriptionJob Description

Job Description :

Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.

Ensure on time and on budget delivery of projects while also ensuring that project gates and governance are properly adhered to during the execution of the project.

Track utilization of project resources and manage this against the resource allocation and budget. This includes on time entry and approvals for project time sheets.

Manage day-to-day execution of project implementations. Assist with the planning, tracking, documentation, and status updates for the project.

Able to manage one or two large projects or a couple of small to medium sized interrelated projects requiring complex cross-functional collaboration and management at the program level.

During a project, be the primary customer interface and perform project management activities that ensures adherence to Salesforce methodology and project gates and governance.

Facilitate requirements gathering and assist with the creation of project deliverables, as needed.

Facilitate and own the creation of salesforce technical design documents for complex projects, by interfacing with Technical Architects and Developers, as needed.

Adopt a standardized development lifecycle methodology for all projects.

Identify opportunities to leverage all Salesforce technologies.

Facilitate review sessions with the client and your team.

Participate in end-to-end implementation planning including project management, issue management, communication and change management.

Project Planning, product backlog management & sprint planning

Manage UAT with end users including coordination and user acceptance sign off.

Leverage business knowledge and expertise to drive business process improvements.

Establish and maintain trusted advisor relationships with client project stakeholders by providing vision and future product road mapping.

Have difficult conversations regarding budget, resources and timeline and formally capture and communicate outcomes of those meetings.

The success metrics in this role will include project margin and utilization.

Preferred Qualifications & Skills

3+ years of Salesforce experience (tentative)

Salesforce.com Certifications (Admin, Consultant, Developer) preferred

PMP Certification is good to have

Agile Certifications are good to have (e.g. CSM, PMI-ACP).

Overall 10+ years of experience with 2+ years' experience in managing salesforce projects in positions of increasing responsibility in the delivery of business consulting and systems development.

Implementing enterprise-scale software solutions. CRM and Salesforce implementation experience preferred.

Demonstrated project leadership skills, with direct responsibility for managing project teams, budget, and schedule.

Demonstrated negotiation, conflict management and leadership skills.

Demonstrated project management skills with teams of 10+ people.

Demonstrated history of delivering high quality results on schedule and within budget.

Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written.

Ability to weigh business and technical requirements to produce project plans and estimates.

Ability to lead both small and enterprise-wide engagements, facilitate meetings, mentoring teams of junior team members and effectively managing client escalations.

Ability to work effectively in a fast paced, high energy, team-oriented environment.

Ability to multi-task and perform effectively under pressure.

Candidate should be flexible to work as per US business hours.

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