Restaurant Host

3 months ago

Baltimore, United States Mamas on the Half Shell Full time
Job DescriptionJob Description

Mama's on the Half Shell, with locations in Baltimore and Owings Mills, MD, is calling all customer service rock stars to apply to join our hospitality team as a full-time OR part-time Restaurant Host


WHY YOU SHOULD JOIN OUR TEAM

We are a hospitality company that has a close-knit community. We pay our full- or part-time Restaurant Hosts a competitive wage of $15/hour, depending on experience. Our hospitality team also enjoys generous benefits, including health, dental, vision, food discounts, staff parties, and events. Plus, we make it easy to apply to this entry-level food service job with our initial quick mobile-optimized application. If we have your attention, please continue reading


ABOUT MAMA'S ON THE HALF SHELL

In 2003, our opening day was the realization of five years of dreaming, discussing, and collecting. It is our hope that when our customers are with us, they feel welcomed into our home with open arms. There really is no average age at Mama's on the Half Shell, making our restaurant a true destination for great food and celebration. As native "Baltimoreans," we felt Baltimore needed a thoughtful, classic seafood restaurant. Our menu is important, but we also want our guests to come in and feel comfortable for any occasion, be it a business meeting, Sunday football, a birthday, an anniversary, or just some time out. Our restaurant is a place where you could "bring it or bring it down." We're the neighborhood bar that everyone wants to go to

It's our family-friendly environment that makes our guests feel at home, and we credit our staff for helping us create such a fun, low-key atmosphere. To thank them for helping us succeed, we do our best to support our staff by providing them with great benefits and other nice perks. We also cultivate a close-knit community of employees who know they can lean on each other and have each other's backs. Our team is the Mama's Family, and there's always room for more


ARE YOU A GOOD FIT?

Ask yourself: Are you a people person with great customer service skills? Do you work well as part of a team? Can you manage a variety of tasks? Do you enjoy working in a fast-paced environment? Are you extremely organized? If so, please consider applying for this entry-level food service position today


YOUR LIFE AS A RESTAURANT HOST

This entry-level food service position can be full- or part-time and has a varying schedule. Our restaurant is open 7 days a week.

As a full- or part-time Restaurant Host, you use your excellent customer service skills to greet our guests. You are our customers' first and last impression of our restaurant and staff. We sell fun, so you speak to each guest kindly and cheerfully. You seat each party according to our current availability. When things get busy, you competently estimate wait times, take down names, and keep customers updated. If guests come to you with needs or requests, you promptly notify the manager or server. You love working with people every day and take pride in providing the best possible experience to our customers


WHAT WE NEED FROM YOU

  • Communication skills
  • Customer service skills

If you can meet these requirements and perform this entry-level food service job as described above, we would be happy to have you as part of our hospitality team



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