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San Antonio, United States Hotel Havana LLC - 814 Full time
Job DescriptionJob Description

Join Our Team at Ocho as an Hourly Restaurant Supervisor

We are looking for an experienced and enthusiastic Restaurant Supervisor to oversee daily operations at our premium dining establishment. You will support staff, ensure exceptional guest experiences, and uphold our high standards. Apply now to be part of our dynamic team

  • High School diploma or general education degree (GED). College Degree preferred
  • One (1) year related experience in hospitality or service industry
  • Must be able to speak, read, write and understand the primary language(s) of the workplace
  • Ability to speak effectively after groups of co-workers and sister property staff
  • Ability to create documents in Excel and Word

Job Responsibilities & Duties:

  • Ensure all employees adhere to dress code policies for their scheduled shift
  • Compile and balance cash receipts at the end of the day or shift
  • Resolve customer complaints regarding food service
  • Train and supervise workers in food preparation, and in service, sanitation and safety procedures
  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
  • Control inventories of food, beverages, equipment, dishes, silverware, and all other utensils, and report shortages to designated personnel
  • Observe and evaluate workers and work procedures in order to ensure quality standards and service
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements
  • Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety
  • Greet and seat guests, and present menus and wine lists
  • Perform serving duties and assist food runners when necessary
  • Present bills and accept payments when necessary
  • Monitor employee and patron activities to ensure liquor regulations are obeyed
  • Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services
  • Fully support the Restaurant Manager in the day to day operations of the restaurant

Compensation & Benefits:

Bunkhouse pays competitive wages and offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more that includes:
• Highly subsidized Medical, Dental and Vision insurance
• Company paid Life Insurance and Long-Term Disability coverage
• Short Term Disability coverage
• Generous Paid Time off (Full Time)
• Free stays at Bunkhouse hotels (Full Time)
• 401k with company matching
• Employee Discounts

Bunkhouse Core Values:
• BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.
• CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
• BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.
• EMBRACE ADVENTURE. We don’t always know where the road will lead, but we know that we’ll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.
• LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.