Field Service Technician Master

4 months ago

Brenham, United States Archrock Full time
Job DescriptionJob Description

Overview: Performs maintenance and repair activities on gas compression and/or process equipment, at customer's location, as directed. Acts as a subject matter expert for equipment in assigned area. Mentors and teaches company maintenance standards.

Essential Duties:
- Maintains a safe and well-organized work environment and models all health, safety and environmental procedures.
- Performs Preventative Maintenance (PM) to standard with no help.
- Performs most Call Outs (CO) without assistance from a technical expert. Diagnoses and repairs mechanical problems on multiple types of equipment including compressor packages, gas process and power generation equipment used within the region.
- Leads a team performing Major Maintenance (MM), Overhaul and MOB/DEMOB projects to standard with limited to no assistance.
- Completes and submits required documentation in an accurate and timely manner.

Non-Essential Duties: Performs other duties as assigned

All employees shall be in compliance with the Archrock Health Safety and Environmental Policy and local, statutory and/or regulatory requirements at all times.

Skills and Abilities:
Ability to:
- Perform all essential duties.
- Demonstrate expert diagnostic, highly efficient troubleshooting, tap root investigation and repair skills on multiple types of equipment including compressor packages, gas process and power generation equipment used within the region.
- Perform any scheduled or unscheduled maintenance with no technical assistance.
- Write up a detailed report.
- Lead a team performing Major Maintenance (MM), Overhaul and MOB / DEMOB projects to standard with no assistance.
- Perform compressor calculations.
- Provide expert level customer service and effectively communicate complex issues to customer.
- Read, write and speak English (work orders, manuals, etc.)
- Model all health, safety and environmental procedures.
- Use computer skills, including vendor specific programs (Cat, Waukesha, Ariel, Murphy, etc.), Internet Explorer and Outlook.
- Lead by example by completing and submitting company required documentation in an accurate, thorough and timely fashion and following standard protocols.
- Respond to afterhours request regularly on an on call basis.

Knowledge:
- Expert and intricate knowledge of gas engines and compressors, electrical systems, panel boards, controls, skid wiring, etc., through advanced training or performance verification.
- Advanced knowledge of mechanical/electro-mechanical failure analysis and investigation.
- Advanced compression and engine performance.
- Understanding of Pulsation and Vibration.
- Fully understands customer’s facilities/production equipment and how they work and can troubleshoot system issues.
- Fully understands all processes and systems used in the region and how they work regardless of types, makes or models.
- Knowledge of company maintenance standards checklist and ability to accurately and completely follow.
- Knowledge of how to run the software to produce Performance Curves when approved by Service Manager, Performance Curves are used to make adjustments to compressor package.

Minimum Education and Certification:
- High school diploma or equivalent preferred.
- Valid driver's license and a good driving record.
- Gas or diesel engine and compressor school/training preferred.

Minimum Experience:
- Typically at least 10 years of experience with natural gas engines and compressors.
- Demonstrated history of successful and safe service experience. Benefits:
(Full-Time Employees)
- Medical, Dental, and Vision Insurance
- Quarterly Bonuses
- Up to 5% Match 401(k) Retirement Plan
- Employee stock purchase plan
- Tuition reimbursement up to $5,250
- Dependent Education Scholarship Program
- Competitive Paid Time off including nine paid holidays
- Basic Life and AD&D Insurance at no cost to the employee
- Annual boot allowance for field ops roles
- Annual Tool Allowance
- Full FR Uniform Provided
- Service Truck on Day 1 (Field Service Technician Roles Only)

Leadership:
- Expected to serve as a resource to others for mentoring, knowledge transfer, training and checking work.
- May occasionally lead a crew or temporarily fill in for Lead FST.
- Train and Mentor lesser experience Field Service Technicians.

Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
- Must be fit for duty for the job tasks being performed (Refer to WorkSaver Systems for full details).
- Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role).
- Constantly required to display good manual dexterity and to reach with hands and arms.
- Constantly required to talk and hear.
- Frequently required to sit while driving or using a PC.
- Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.
- Regularly required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds.
- Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.
- Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders.
- Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.
- Extensive Travel
- Drives and works in inclement weather for extended periods.

Problem Solving and Innovation:
- Develops solutions to complex problems where analysis of situations of data requires an in-depth evaluation of variable factors and that frequently require new approaches to resolve problems encountered.
- Expected to frequently recommend and implement methods and procedures to improve safety, efficiency, quality, cost, etc. within scope of role.

Impact:
- Actions and decisions will have an impact on operational results, profitability, schedule performance and customer relationships.
- Frequently resolves problematic units and customer related issues in a timely manner.
- Enhanced skills should result in fewer scheduled delays or decreased costs.
- Accountable for HSE, service quality, and customer satisfaction.

Freedom to Act:
- Expected to work with little instruction and minimal supervision.
- Determines action to be taken within limits of standard practice and authority.

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