Guest Services Associate

4 weeks ago


Portsmouth, United States The Hotel Portsmouth Full time
Job DescriptionJob Description

We are looking for friendly and outgoing front desk staff

Compensation:

$16 - $18 hourly

Responsibilities:

  • Field customer complaints when necessary
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests 
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Work with the housekeeping staff to ensure rooms are ready for new guests
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Qualifications:

  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Has experience answering telephone calls and troubleshooting stressful situations
  • High school graduate, GED recipient, or equivalent 
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • 1+ year of hotel industry experience or related job preferred
About Company

Portsmouth's favorite downtown hotel Unique among Portsmouth NH hotels, we are grand, yet boutique. Gracious and welcoming. Our boutique Portsmouth NH hotel offers all the amenities of a large hotel with the irrepressible charm of a bed and breakfast.

Looking for the strongest cup of fresh-brewed joe? Need a recommendation for the tastiest lobster roll on the docks? The Hotel Portsmouth staff has the inside scoop on all of the local hotspots, with most located just a leisurely stroll from our front steps.

Come experience modern hospitality in a historic setting at The Hotel Portsmouth: we know what you're looking for.



  • Portsmouth, United States The Hotel Portsmouth Full time

    We are looking for friendly and outgoing front desk staff! Responsibilities: • Field customer complaints when necessary • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests • Welcome, register, check-in, and check out...


  • Portsmouth, United States REI Virginia Beach Full time

    Job DescriptionJob DescriptionWE ARE HIRING A SPIRITED RETAIL CUSTOMER SERVICE ASSOCIATE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as a Retail Customer Service Associate. We are looking for candidates who not only bring excitement and...


  • Portsmouth, United States REI Virginia Full time

    Job DescriptionJob DescriptionREI Management is a premier marketing and sales firm, with its fundamental strength being its innovation, creativity and dedication to creating premium marketing and sales campaigns. Our Verizon Customer Service Associates provide our customers with the opportunity to promote them, leaving an everlasting impression of...


  • Portsmouth, United States Stifel Financial Corporation Full time

    Under immediate supervision, Client Services Associate (Registered) assists one or more Financial Advisor(s) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not Client Service, Registered, Associate, Financial Advisor, Service, Branch Manager, Retail

  • Front Desk Associate

    1 month ago


    Portsmouth, United States J GROUP INC Full time

    Job Summary: **Duties**: - Greet and welcome guests in a friendly and professional manner - Handle guest check-ins and check-outs efficiently - Answer phone calls and provide accurate information to guests - Assist guests with inquiries and resolve any issues promptly - Process reservations and cancellations following hotel procedures - Maintain a clean and...


  • Portsmouth, United States Paul Mitchell Schools Full time

    Job DescriptionJob DescriptionPaul Mitchell The School Portsmouth is seeking a qualified Service Desk Coordinator to join our family! Our uniquely wonderful learning environment attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none, we also make time for personal and...


  • Portsmouth, United States Cambridge Bancorp Full time

    Summary:Assists designated Relationship Managers in daily servicing of client accounts and participates in department activities and projects, as needed. Serves as primary backup to Relationship Managers for all client interactions.Responsibilities: At the direction of the Relationship Managers, assists clients in person, via telephone, and by email with any...


  • Portsmouth, United States Talon Services LLC Full time

    Please note: this position requires the ability to work at our office in Portsmouth, NH full-time (5 days a week). Overview TALON is looking for a Business Development Associate to join our Broker Market Sales team. Work directly with our Chief Channel Officer to learn and be mentored into the world of healthcare and benefits. We are seeking energetic,...

  • Sales Associate

    3 weeks ago


    Portsmouth, United States West Marine Full time

    **Description:** Our Customers come to us to fulfill a need, complete a project on their boat, or gather items for a great day on the water. As a Sales Associate, Customers rely on you for product knowledge and to understand the features, values and benefits of our products. You are comfortable engaging in Customer discussions to fulfill their immediate...


  • Portsmouth, United States REI Managemant Inc. Full time

    We are a sales and consulting agency located in the Virginia Beach area and are partnered with the Verizon 5G product campaign. Our firm is committed to establishing and maintaining long-lasting relationships with clients, team members, and stakeholders. Because of the exponential growth our entry-level Customer Service team has garnished our agency, our...


  • Portsmouth, United States Rainbow Restoration Full time

    Join Our Team as a Business Development Associate!Are you ready to join an exciting journey with a growing restoration enterprise? We're seeking a driven and adaptable Business Development Associate to join our team and play a pivotal role in propellingour company forward.About UsRainbow Restoration of Chesapeake is a restoration services provider dedicated...


  • Portsmouth, United States Rainbow Restoration Full time

    Join Our Team as a Business Development Associate! Are you ready to join an exciting journey with a growing restoration enterprise? We're seeking a driven and adaptable Business Development Associate to join our team and play a pivotal role in propelling our company forward. About Us Rainbow Restoration of Chesapeake is a restoration services provider...


  • Portsmouth, United States Unicon Pharma Inc Full time

    Job DescriptionJob Description12 HOUR SHIFTS - NIGHTS 7PM-7AM The Manufacturing Associate is responsible for the manufacturing of therapeutic proteins (API) under cGMP conditions. Associates are expected to execute process recipes, follow written procedures (SOPs), monitor equipment and processes, perform basic laboratory tasks, including pH, conductivity,...


  • Portsmouth, United States Cambridge Trust Company Full time

    Summary:Assists designated Relationship Managers in daily servicing of client accounts and participates in department activities and projects, as needed. Serves as primary backup to Relationship Managers for all client interactions.Responsibilities:At the direction of the Relationship Managers, assists clients in person, via telephone, and by email with any...


  • Portsmouth, United States Cambridge Trust Company Full time

    Summary:Assists designated Relationship Managers in daily servicing of client accounts and participates in department activities and projects, as needed. Serves as primary backup to Relationship Managers for all client interactions.Responsibilities:At the direction of the Relationship Managers, assists clients in person, via telephone, and by email with any...


  • Portsmouth, United States Cambridge Trust Company Full time

    Summary:Assists designated Relationship Managers in daily servicing of client accounts and participates in department activities and projects, as needed. Serves as primary backup to Relationship Managers for all client interactions.Responsibilities:At the direction of the Relationship Managers, assists clients in person, via telephone, and by email with any...


  • Portsmouth, United States REI Virginia Full time

    We are recognized for our leading competitive marketing and sales strategies among other firms in the Virginia Beach area! As a business marketing and sales firm, our mission is to help our top-tier clients increase their revenue and brand recognition. Our Brand Sales Associate team prioritizes connecting our clients with their consumer base through proven...

  • Brand Sales Associate

    2 weeks ago


    Portsmouth, United States REI Virginia Full time

    We are recognized for our leading competitive marketing and sales strategies among other firms in the Virginia Beach area! As a business marketing and sales firm, our mission is to help our top-tier clients increase their revenue and brand recognition. Our Brand Sales Associate team prioritizes connecting our clients with their consumer base through proven...

  • Hostess

    4 weeks ago


    Portsmouth, United States C Port Enterprises LLC Full time

    Job DescriptionJob DescriptionCure Restaurant looking for an experienced HostWe are looking for a Host or Hostess to join our team and be the first point of contact for our guests.Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to their tables. For this role, you should have solid organizational...


  • Portsmouth, United States Lake Street Advisors Full time

    Job Description Lake Street Advisors Portsmouth, NH or Boston, MA (Hybrid) We are looking for a self-motivated problem solver and experienced Associate Wealth Advisor to join our growing multi-family wealth management firm. You will work internally with a team of advisors to identify planning issues and opportunities, analyze strategic options, generate...