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Medical Office Receptionist

4 months ago

Plano, United States Doctors of Internal Medicine Full time
Job DescriptionJob DescriptionMedical Office Receptionist Doctors Of Internal Medicine
Busy Internal Medicine office with 3 office locations is seeking an experienced and reliable Medical Receptionist.
Fast-paced, high call volume clinic is looking for top skilled Medical Office Receptionist

Work location: 5941 Dallas Parkway Plano, TX 75093

Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am 5:00pm

Doctors of Internal Medicine Clinic Highlights:
  • If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you
  • Join our team members who have strong work ethic, positive attitudes, and support each other thru collaborative teamwork
  • We pride ourselves in being compassionate and empathic to our patients and team

Heres What You Need
  • High School Diploma or equivalent (required)
  • 2-3 years Medical Office experience in a Clinical Setting (strongly preferred)
  • Bilingual in English and Spanish (strongly preferred)
  • Multi-line Phone, Multi-Physician, Multi Clinic experience (preferred)
  • Knowledge of Commercial, Medicare, and Medicaid Insurance plans (preferred)
  • Patient Registration (preferred)
  • Insurance Prior Authorization and Referrals (preferred)
  • Knowledge of EHR system, preferably Eclinical Works
  • Be an outgoing individual with a friendly attitude
  • Have strong attention to detail
  • Be able to multi-task front desk job responsibilities for a busy Internal Medicine Clinic
  • Must have outstanding communication, interpersonal, customer service, and organizational skills
  • Have knowledge of insurance authorization/billing requirements
  • Have demonstrated strong customer service and communication skills
  • Have organizational and time management skills
  • Be proficient computer skills
  • Have knowledge of clinic procedures and regulatory requirements
  • Possess a strong work ethic and a high level of professionalism
  • Be a team player who handles multiple projects simultaneously in a fast-paced environment
What You Will Do
  • Deliver care to patients utilizing the Medical Office Receptionist Process
  • Answer phone calls and direct them appropriately.
  • Schedule appointments according to office guideline.
  • Obtains accurate patient and insurance information, collecting copays and deductible amounts.
  • Copy/scan patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
  • Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
  • Confirms next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment.
  • Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
  • Performs other duties as assigned.
Be part of an AWESOME TEAM
We offer a competitive benefits package which includes medical, dental, and vision insurance, short and long-term disability, life insurance and paid time off and 401(k).