Service Advisor in Training
1 month ago
We are looking for an extroverted individual to train into a Service Advisor role. A Service Advisor will be expected to communicate with customers, build client relationships, assist with the management of technical team, and ensure AAMCO policies and procedures are being adhered to.
Responsibilities:
Meeting and greeting customers
Managing technician workflow
Recommending services to customers
Ordering parts and inventory
Keeping customers updated on the status of their vehicles' repairs
Managing and tracking lead counts as well as customer satisfaction ratings
Generating and closing sales
Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product
Requirements:
Minimum of 1 year customer/sales experience
Excellent one-time closing skills
Strong commitment to customer service and relationship building
Ability to communicate and use interpersonal skills at a sustained high level
Capable of multi-tasking and executing in a fast-paced environment
Honest, goal-oriented and energetic team player
Must have valid driver's license
What We Offer:
Competitive compensation packages and incentive programs
Ongoing training and field support
Paid time off
Growth opportunity
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