Customer Service Representative

3 months ago


Duarte, United States Sally Kim-Farmers Insurance Agency Full time
Job DescriptionJob Description

Growing Farmers Insurance Agency is looking for an individual who wants to be part of a winning team. This is the right opportunity if you are looking for a great career with one of the best agencies and companies.



Benefits

Hourly Base Salary + Bonus Opportunities

Career Growth Opportunities

Life Insurance

Mon-Fri Schedule

Hands on Training

Flexible Schedule


Responsibilities
  • Maintenance and Servicing of insurance policies
  • Answer incoming phone calls
  • Return all phone messages promptly.
  • Processing insurance payments
  • Thoroughly understand and follow all underwriting, rating, and compliance requirements.
  • Maintain knowledge of new products.
  • Foster strong relationships with our customers to maintain high client retention and product loyalty.
  • Provides ongoing support to insurance clients as needed.

Requirements


  • Experience in customer service is strongly preferred
  • Possess a genuine willingness to learn, be intuitive, resourceful, and be coachable.
  • Bilingual, fluent in both English and Spanish is a MUST
  • A property & Casualty insurance license is preferred or willing to be licensed
  • Must be proficient in using Microsoft Office software products
  • Possess a genuine willingness to learn, be intuitive, resourceful, and be coachable.
  • Must have the ability to multitask.
  • Works well with other employees and is a team player with a positive attitude.


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