Customer Service Representative
3 months ago
Growing Farmers Insurance Agency is looking for an individual who wants to be part of a winning team. This is the right opportunity if you are looking for a great career with one of the best agencies and companies.
Benefits
Hourly Base Salary + Bonus Opportunities
Career Growth Opportunities
Life Insurance
Mon-Fri Schedule
Hands on Training
Flexible Schedule
Responsibilities
- Maintenance and Servicing of insurance policies
- Answer incoming phone calls
- Return all phone messages promptly.
- Processing insurance payments
- Thoroughly understand and follow all underwriting, rating, and compliance requirements.
- Maintain knowledge of new products.
- Foster strong relationships with our customers to maintain high client retention and product loyalty.
- Provides ongoing support to insurance clients as needed.
Requirements
- Experience in customer service is strongly preferred
- Possess a genuine willingness to learn, be intuitive, resourceful, and be coachable.
- Bilingual, fluent in both English and Spanish is a MUST
- A property & Casualty insurance license is preferred or willing to be licensed
- Must be proficient in using Microsoft Office software products
- Possess a genuine willingness to learn, be intuitive, resourceful, and be coachable.
- Must have the ability to multitask.
- Works well with other employees and is a team player with a positive attitude.
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