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Campaign Operations Manager

2 months ago

West Palm Beach, United States Simon Wiesenthal Center Full time
Job DescriptionJob DescriptionSalary:

About us: 
The Simon Wiesenthal Center (SWC) is a global Jewish human rights organization that confronts anti-Semitism, hate, stands with Israel, defends the safety of Jews worldwide, and teaches the lessons of the Holocaust for future generations.  It is an accredited Non-Governmental Organization (NGO) at the United Nations, UNESCO and the OSCE, the Organization of American States, the Latin American Parliament, and the Council of Europe.  The SWC is headquartered in Los Angeles with offices in New York, Chicago, Miami, Toronto, Paris, Jerusalem and Buenos Aires. The Museum of Tolerance Los Angeles, founded in 1993, is the educational arm of the SWC. Moriah Films is the Center’s two-time Academy Award®-winning film division and the Museum of Tolerance Jerusalem is scheduled to open in 2024. 

 

About this Role:  

The Campaign Operations Manager plays a critical role in maintaining the development team's backend processes. This position ensures efficient operation, supports the CRM migration from a fundraising perspective, manages invoicing and office administration, event activities and provides essential stewardship support. The ideal candidate will be detail-oriented, highly organized, and proficient in development operations and CRM systems. 

 

Responsibilities:  

Maintain the Backend of the Development Team Process: 

  • Oversee and manage the administrative functions of the development team. 
  • Ensure smooth operation and coordination of fundraising activities and campaigns. 
  • Develop and maintain standard operating procedures for development processes. 
  • Responsible for submitting cash receipts, adjustments, and other donor transactions. 
  • Assists in the creation of the Development Activities timeline. Look at community calendars to identify any conflicts. 
  • Acts as project manager to the development calendar, person is responsible for monitoring the timeline to ensure we are on track. 

 

Assist from Development Team Perspective on the CRM Migration: 

  • Collaborate with IT and development teams to ensure a seamless transition to the new CRM system. 
  • Provide input and support from a Southern Region fundraising and donor relations perspective. 
  • Become a power user of the new system. 

 

Invoicing and Office Management: 

  • Manage invoicing processes, ensuring timely and accurate billing and payment tracking. 
  • Handle office management tasks, including procurement of supplies and coordination of maintenance services. 
  • Maintain accurate records and documentation for financial and operational activities. 
  • Responsible for depositing receivables and uploading supporting documentation in shared drive. 
  • Acts as the Southern Region liaison to finance team.  

 

Stewardship Support: 

  • Assist in the development and implementation of donor stewardship plans. 
  • Coordinate the production and distribution of acknowledgment letters, thank you notes, and other donor communications. 
  • Support donor recognition activities and events to enhance donor relationships and retention. 
  • Reaches out to donors to schedule visits on behalf of the EVP. 

 

Small Events and Meeting Set-Up: 

  • Works with vendors to arrange event or meeting logistics, such as valet, caterers, venues. 
  • Prepare agendas, distribute meeting materials, and document minutes and action items. 
  • When requested, willing to make recruitment calls or confirm attendance from participants. 
  • Understands and adheres to the budget requirements. 

 

Experience and Skills: 

  • Minimum of 2 years of experience in the Jewish community organizational structure, a related non-profit, or the governmental, political, or developmental realm. 
  • The ability to thrive in a fast-paced, agile environment where attention to detail is crucial. 
  • Deep understanding of the organization’s mission and a willingness to work periodically on nights and weekends as events or circumstances dictate. 
  • Passion for the organization’s mission and a strong work ethic that includes multitasking, handling multiple projects simultaneously, and adapting to the needs of a small office. 
  • Proficiency in Microsoft Word, Excel, PowerPoint, Constant Contact, Social Media, and the ability to adapt to fundraising and development software programs. 
  • Personality that fits into a safe, inclusive, open, and collaborative culture requiring teamwork and significant interaction with employees at all levels. 

 

Our Benefits: 

We value our people and offer a collaborative and engaging culture. As a SWC employee, you will enjoy work/life balance, generous time off and comprehensive benefits and programs.  

The Simon Wiesenthal Center embraces inclusivity and values our diverse community. We are committed to building a team based on qualifications, merit and business need. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.