Campus Retail Team Lead

4 weeks ago

Denver, United States Follett Full time $23 - $25
Job DescriptionJob Description

Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations. 
 
Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education. 

  

Pay Rate - $23.00 - $25.00 per hour 
 

Position Overview

As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.

You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.

Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.

Responsibilities

Driving Results/Sales: Execute store plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. To include:

  • Execute sales promotions and special events (store, campus, community).
  • Partner with store leadership to review store financials and recalibrate goals to drive sales.
  • Operate cash registers and store systems to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer, preparing bank deposits, and daily opening and closing activities.
  • Maintain appropriate inventory control in alignment with store operational procedures.
  • Keep all areas of the store environment neat, clean, and organized.
  • Shipping/Receiving responsibilities.
  • Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.
  • Ensure the security of company assets and the safety of team members and customers, and adherence to company policies.
  • May review and approve store markups, markdowns, and write-offs within company guidelines.
  • Responsible for executing in-store course materials activities in collaboration with course materials leadership.

Talent Management: Supervise the work activities of team members (FT/PT and temporary/seasonal) including:

  • Train and coach team members on company and store standards.
  • Ensure team members follow company and store policies, procedures, and standards.
  • Perform onboarding procedures for new hires.
  • Schedule team members' work hours within the store's operating budget.
  • Provide coverage for team members during breaks, lunch, vacation, or peak seasonal periods.

Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:

  • Greet customers and answers phones to provide information, direct callers, and resolve escalated issues.
  • Drive market growth initiatives such as POS email collection.
  • Maintain service level agreements for OMS Orders.
  • Review customer feedback as provided by Market Leader or Campus Store Manager and proactively provide solutions to feedback.

Campus Relationships: Communicate and partner with the campus to include:

  • Day-to-day communication of store operational activities.
  • Facilitate campus events.

Other duties as assigned to support general store operations.

Requirements

  • Associate's Degree or equivalent.
  • 0-5 years of relevant experience.
  • Academic retail experience is a plus.
  • Strong organizational, time management, and problem-solving skills.
  • Strong customer service, communication, and presentation skills.
  • Strong analytical skills and financial acumen.
  • Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
  • General computer skills.
  • Travel: minimal - less than 10%.

Full time benefits:  

  • Medical, Dental, & Vison 

  • Voluntary Insurance plans 

  • 401k + 100% company match (up to 4%) 

  • 80 hours vacation + sick days 

  • 10 paid company holidays 

  • Quarterly Bonus Plan  

Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Powered by JazzHR

SXxPatOkLF

  • Retail Merchandising Team Lead

    2 months ago

    Denver, United States SAS Retail Services Full time

    Hey detail-oriented person! We handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. Is your retail career ready for a boost? Looking for the next step and a path to management? Then make sure you choose the right place to grow. We offer great...

  • Retail Merchandising Team Lead

    2 months ago

    Denver, United States SAS Retail Services Full time

    Hey detail-oriented person! We handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. Is your retail career ready for a boost? Looking for the next step and a path to management? Then make sure you choose the right place to grow. We offer great...

  • Retail Sales Merchandiser

    2 months ago

    Denver, United States SAS Retail Services Full time

    Hey detail-oriented person! We handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. Is your retail career ready for a boost? Looking for the next step and a path to management? Then make sure you choose the right place to grow. We offer great...

  • Retail Sales Team Lead

    3 days ago

    Denver, Colorado, United States Le Creuset Group Full time

    Job SummaryWe are seeking a highly motivated and results-driven Retail Sales Team Lead to join our team at Le Creuset Group. As a Key Holder Retail Sales Manager, you will play a critical role in supporting our retail store leadership team in delivering excellence in sales, service, and operations.Key ResponsibilitiesDrive business results by maximizing...

  • Retail Ambassador

    5 days ago

    Denver, Colorado, United States Allbirds Retail Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Ambassador. As a key member of our retail team, you will be responsible for delivering an exceptional customer experience, maintaining a high level of store appearance and organization, and contributing to the store's sales and NPS goals.Key...

  • Retail Merchandiser Team Lead

    3 months ago

    Denver, United States Advantage Solutions Full time

    Minimum: Maximum: Hey detail-oriented person! We handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. Is your retail career ready for a boost? Looking for the next step and a path to management? Then make sure you choose the right place to...

  • Retail Representative

    2 months ago

    Denver, United States SAS Retail Services Full time

    Join our dynamic team as a Merchandising & Product Demonstration Specialist! In this multifaceted role, you'll excel in merchandising, sales, and product demonstrations. We seek a candidate adept at fostering relationships with store management, engaging customers, boosting product brand awareness, and thriving in independent work environments. If you're...

  • Campus Store Operations Manager

    1 week ago

    Denver, Colorado, United States Follett Full time

    Job TitleCampus Store Operations ManagerJob SummaryWe are seeking a highly motivated and experienced Campus Store Operations Manager to join our team at Follett. As a key member of our operations team, you will be responsible for driving sales growth and delivering exceptional customer service in our campus store.Key ResponsibilitiesDrive Sales GrowthExecute...

  • Retail Sales Associate

    1 week ago

    Denver, Colorado, United States Airport Retail Group LLC Full time

    About UsAirport Retail Group LLC is a leading travel retailer in the airport marketplace, providing clients with a portfolio of attractive and successful brands. We operate over 300 stores across the United States and Canada, and we are always looking for talented individuals to join our team.Job SummaryWe are seeking a highly motivated and customer-focused...

  • Retail Sales Merchandiser

    14 hours ago

    Denver, Colorado, United States SAS Retail Services Full time

    Product Movement Expert **About the Role** We're seeking a detail-oriented individual to join our team as a Reset Merchandiser. As a key member of our SAS Retail Services team, you'll play a crucial role in ensuring the latest products match the new plan at retail stores. **What You'll Do** * Display and move products to ensure optimal sales...

  • Retail Ambassador

    2 months ago

    Denver, United States Allbirds Retail Full time

    Denver, CO | Retail Team | Reports to the Cherry Creek Store Leader Who is Allbirds? At Allbirds, we're on a mission to prove that comfort, good design and sustainability don't have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for the to and fro of everyday life. Our...

  • Retail Associate

    3 months ago

    Denver, United States SAS Retail Services Full time

    Are you a people person, persuasive, positive, confident? If so, we're now hiring Retail Sales Representatives and looking for people just like you! We're a sales-based team seeking sharp, creative people who understand retail's end-game - product available on shelf and on display for consumer purchase. If you're ready to make a difference, detail-oriented,...

  • Seasonal Retail Lead

    4 weeks ago

    Denver, United States evo Full time

    Job Type Full-time Description Pay: $18.29 to $26.22 per hour Duration: September- February Scheduling Requirements: This is a seasonal position with weekend and holiday scheduling requirements. Weekend availability is essential, as well as the ability to work during peak holiday periods. Shifts may include evenings, weekends, and holidays. evo Purpose:...

  • Retail Sales Merchandiser

    3 days ago

    Denver, Colorado, United States SAS Retail Services Full time

    We're seeking a detail-oriented individual to join our team as a Reset Merchandiser at SAS Retail Services. In this role, you'll play a crucial part in ensuring that retail stores have the best opportunities for optimal sales by displaying and moving products effectively.Key Responsibilities:Coordinate product movement and display at retail storesWork...

  • Traveling Retail Merchandiser

    1 month ago

    Denver, United States SAS Retail Services Full time

    Join our team of Travel Retail Merchandisers! In this role, we handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. When you join the SAS Retail Services' team as a Traveling Reset Merchandiser, you'll be making a difference by ensuring the...

  • Retail Floor Lead

    4 days ago

    Denver, Colorado, United States Vuori, Inc Full time

    Job DescriptionVuori, Inc. is redefining the athletic apparel industry with a focus on comfort and style. Our high-energy retail environment reflects the active, coastal California lifestyle that inspires our brand.The Retail Floor Lead plays a key role in leading the sales team by example, fostering connections with customers, and communicating Vuori's...

  • Luxury Retail Store Manager

    3 days ago

    Denver, Colorado, United States Retail For The People Full time

    About the Role:Retail For The People is seeking an experienced and skilled Store Manager to join our team of elite fashion and luxury professionals. As a Store Manager, you will be responsible for crafting unforgettable customer experiences, training and developing team members, and overseeing store maintenance and operations.Key Responsibilities:Crafting...

  • Retail Sales Merchandiser

    4 weeks ago

    Denver, United States SAS Retail Services Full time

    Join our team as a Travel Retail Sales Merchandiser! In this role, you will be responsible for product movement, display, and tracking at retail stores to optimize sales opportunities. This is a traveling position that requires regular travel (up to 50% or more of the time). Competitive Wage: $18.00 per hour Paid travel with overnight stays Opportunity for...

  • Retail Sales/Merchandising Trainer

    2 weeks ago

    Denver, United States SAS Retail Services Full time

    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while,...

  • Retail Sales Associate

    3 months ago

    Denver, United States Shinola- Retail Full time

    Who we are: At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy-in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a...