Business Development

7 days ago

Grimes, United States Toyota of Des Moines Full time
Job DescriptionJob Description

Company Name: Toyota of Des Moines

English Job Title: Business Development Center Manager

About Toyota of Des Moines:

Toyota of Des Moines, located in Grimes, IA, serves customers throughout the Midwest and we are looking for new talent. We are proud to be a leader in our automotive community. We are looking for a hard-working individual to fill an open position in our sales department.

Wonder if You Are A Good Fit?

Toyota of Des Moines is looking for a high-energy, high-quality Business Development Center Manager (BDC) to join our Sales team. The BDC Manager will be responsible for managing incoming and outgoing phone calls, text, and emails with prospective clients, as well as confirming and setting sales appointments along with performing long-term follow-up on unsold prospective clients. (eg..showroom visits, internet leads, incoming phone calls)

The BDC Manager should have some automotive sales and/or marketing experience. Top candidates will be team-oriented professionals with a passion for first-class customer service.

Responsibilities:

  • Answer incoming phone, text and emails with enthusiasm
  • Logging all customer details and comments in contact management system
  • Schedule appointments and follow up with customers who “no show” to reschedule missed appointments
  • Update all prospective clients with new promotions and incentives
  • Ensure all leads are followed up with until completion of a sale
  • Respond to a customer’s requests using CRM and other various 3rd party systems
  • Exhibit ethical behavior and provide the highest degree of customer satisfaction with all clients and co workers
  • Manage day to day business of the BDC
  • Handle all customer contacts through the CRM, follow up and lead generation programs
  • Adhere to all company policies and procedures

Pay: $18 per hour plus a lucrative commission and bonus

Requirements:

  • Excellent written and verbal skills
  • Professional and personal demeanor
  • Degree in marketing or business (preferred not required)
  • Task oriented and able to take direction

Benefits:

  • 1-week Paid Vacation (after 1 year)
  • 12 days Paid Time Off per year (after 6 months)
  • Health, Visions, and Dental Insurance
  • Tenure We contribute to your benefits after you reach milestones with employment.
  • 401K match
  • Company Sponsored Events
  • Food Trucks

We look forward to receiving your application

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