Wireless Customer Success Representative

4 weeks ago

Kansas City, United States Spartan Capital Inc Full time
Job DescriptionJob Description

The Wireless Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Wireless Customer Success Representative, you must be proficient in building rapport and establishing relationships with various types of people. The main objective of this position is to combine your previous experience in customer service and your energetic, tenacious personality as a way to deliver an exceptional customer experience.

 

As a team, we are committed to challenging the status quo of the customer experience and, instead, delivering an experience that is solutions-focused, personal, and uplifting. This is also how we approach our team when it comes to personal development and advancement opportunities. Our mission is to uplift each team member to pursue their personal goals and attain the level of growth and success they are looking for.

 

Responsibilities of the Wireless Customer Success Representative:

  • Provide pertinent product and service information to customers 
  • Directly consult with customers to understand their wants and needs and provide curated recommendations that address both
  • Develop and build relationships with new customers 
  • Answer and address questions and concerns in the most efficient way and escalate concerns to the appropriate department or team member
  • Overcome objections respectfully and professionally
  • Ensure complete satisfaction throughout the entire experience
  • Receive customer feedback regarding the products, services, and sign-up process to relay to upper management and improve the customer experience
  • Attend daily meetings and training sessions to build upon product knowledge, learn new customer services tactics, and stay up to date on available promotions
 

Requirements of the Wireless Customer Success Representative:

  • 1-3 years of successful sales, customer service, cold-calling, or client relations experience
  • Possess a solution-oriented mindset with the ability to overturn objections and answer technical questions, address customer's needs, and react quickly
  • Excellent presentation, negotiation, and verbal communication abilities
  • Independent and self-motivated, but can also work effectively in a team setting
  • Work with a multitude of people both externally and internally with customers and team members
  • Outstanding time management, prioritization, and organization skills

Powered by JazzHR

hTYuhNowu9

  • Wireless Customer Success Representative

    3 weeks ago

    Oklahoma City, United States Spartan Capital Inc Full time $35,000 - $47,000

    Job DescriptionJob DescriptionThe Wireless Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Wireless Customer Success Representative, you...

  • Wireless Customer Success Representative

    7 days ago

    Oklahoma City, United States Spartan Capital Inc Full time $35,000 - $47,000

    Job DescriptionJob DescriptionThe Wireless Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Wireless Customer Success Representative, you...

  • Wireless Customer Success Representative

    5 hours ago

    Oklahoma City, United States Spartan Capital Inc Full time

    Job DescriptionJob DescriptionThe Wireless Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Wireless Customer Success Representative, you...

  • Wireless Retail Sales Representative

    3 weeks ago

    Bossier City, United States Cricket by Crown Wireless Full time

    Wireless Retail Sales Representative - No Experience Required!Cricket by Crown WirelessFrom $12.50 hourly including sales bonuses and/or commissions901 Benton Road, Bossier City, LA 71111Crown Wireless, a leading authorized retailer of Cricket Wireless, is currently looking for dynamic Wireless Retail Sales Representativeswho are passionate about mobile...

  • Wireless Retail Sales Representative

    3 weeks ago

    Bossier City, United States Cricket by Crown Wireless Full time

    Wireless Retail Sales Representative - No Experience Required! Cricket by Crown Wireless From $12.50 hourly including sales bonuses and/or commissions 901 Benton Road, Bossier City, LA 71111 Crown Wireless, a leading authorized retailer of Cricket Wireless, is currently looking for dynamic Wireless Retail Sales Representativeswho are passionate about mobile...

  • Wireless Customer Success Specialist

    2 days ago

    Oklahoma City, Oklahoma, United States Spartan Capital Inc Full time

    Job DescriptionOverviewThe Wireless Customer Success Representative is a key member of our team at Spartan Capital Inc, responsible for delivering exceptional customer experiences and driving business growth through effective sales and support strategies.Key ResponsibilitiesCustomer Engagement: Directly interact with customers to provide product and service...

  • Bilingual Wireless Retail Sales Representative

    3 weeks ago

    Bossier City, United States Cricket by Crown Wireless Full time

    Bilingual Wireless Retail Sales Representative 901 Benton Road, Bossier City, LA 71111Compensation: $9.00 - $13.00 hourlyCrown Wireless Corp, a leading authorized retailer of Cricket Wireless, is currently looking for strong Sales Leaders who are passionate about Mobile Technology. We are accepting resumes for full and/or part-time Wireless Retail Sales...

  • Bilingual Wireless Retail Sales Representative

    3 weeks ago

    Bossier City, United States Cricket by Crown Wireless Full time

    Bilingual Wireless Retail Sales Representative 901 Benton Road, Bossier City, LA 71111 Compensation: $9.00 - $13.00 hourly Crown Wireless Corp, a leading authorized retailer of Cricket Wireless, is currently looking for strong Sales Leaders who are passionate about Mobile Technology. We are accepting resumes for full and/or part-time Wireless Retail Sales...

  • Customer Enrollment Coordinator

    1 week ago

    Kansas City, Missouri, United States Terracom Wireless Full time

    Company Overview TerraCom Wireless is dedicated to ensuring that low-income consumers have access to essential communication services. We take pride in our commitment to providing exceptional customer support while helping individuals save on their communication expenses. Our expertise allows us to operate efficiently, always prioritizing the needs of our...

  • Wireless Retail Sales Representative

    3 weeks ago

    Panama City Beach, United States Cricket by Crown Wireless Full time

    Wireless Retail Sales Representative - No Experience Required!Cricket by Crown Wireless From $14.50 hourly including sales bonuses and/or commission3002 W Highway 98, Panama City, FL 32401Crown Wireless, a leading authorized retailer of Cricket Wireless, is currently looking for dynamic Wireless Retail Sales Representatives who are passionate about mobile...

  • Wireless Retail Sales Associate

    3 weeks ago

    Lenoir City, United States Premier Wireless Full time

    Are you someone whoHas a genuine passion for helping people, making connections, and having a positive impact on everyone they meet?Desires to learn, grow, and adapt within a fast-paced, ever-evolving environment?Is a supportive team-player coupled with a highly competitive nature?Is intrinsically motivated to succeed and takes ownership for creating...

  • Wireless Retail Sales Associate

    2 weeks ago

    Lenoir City, United States Premier Wireless Full time

    Are you someone whoHas a genuine passion for helping people, making connections, and having a positive impact on everyone they meet?Desires to learn, grow, and adapt within a fast-paced, ever-evolving environment?Is a supportive team-player coupled with a highly competitive nature?Is intrinsically motivated to succeed and takes ownership for creating...

  • Wireless Sales Specialist

    1 week ago

    Greenacres City, Florida, United States USA Wireless Full time

    Job OverviewWe are seeking a dynamic Wireless Sales Specialist to enhance our operations.At USA Wireless, you will gain in-depth knowledge of the communication and entertainment sectors. You will be the go-to expert for the latest advancements in wireless and entertainment technology solutions. Experience the excitement of working in a fast-evolving industry...

  • Virtual/Work-at-Home - Customer Care Agent (Kansas City, MO)

    2 months ago

    Kansas City, United States Customer Direct Full time

    **Virtual/Work-at-Home - Customer Care Agent (Kansas City, MO)** **Department:** Ops-Hourly **Location:** Kansas City, MO **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** Full-Time Positions available for the following shifts (includes weekends): 1 pm - 10 pm (CST) 2 pm - 11 pm...

  • Verizon Wireless Zone Sales Consultant Bay City

    2 months ago

    Bay City, United States Verizon Premium Wireless Retailer - Wireless Zone Full time

    Job DescriptionJob DescriptionWireless Sales ConsultantWireless Zone, A Verizon Wireless Premium Retailer is the nation's largest wireless retail franchise with over 400 stores and growing.We are looking for a high-energy, reliable individual with outstanding customer service skills to sell Verizon Wireless cellular service.If you're outgoing with...

  • Bilingual Wireless Sales Consultant Verizon Authorized Retailer

    1 month ago

    Bay City, United States Verizon Premium Wireless Retailer - Wireless Zone Full time

    Job DescriptionJob DescriptionWireless Sales ConsultantWireless Zone, A Verizon Wireless Premium Retailer is the nation's largest wireless retail franchise with over 400 stores and growing.We are looking for a high-energy, reliable individual with outstanding customer service skills to sell Verizon Wireless cellular service.If you're outgoing with...

  • Bilingual Wireless Sales Consultant Verizon Authorized Retailer

    3 months ago

    Bay City, United States Verizon Premium Wireless Retailer - Wireless Zone Full time

    Job DescriptionJob DescriptionWireless Sales ConsultantWireless Zone, A Verizon Wireless Premium Retailer is the nation's largest wireless retail franchise with over 400 stores and growing.We are looking for a high-energy, reliable individual with outstanding customer service skills to sell Verizon Wireless cellular service.If you're outgoing with...

  • Wireless Sales Specialist

    3 months ago

    Kansas City, United States Russell Cellular, Inc. Full time

    Why Russell Cellular ? Starting pay is up to $49,000 annually. Unlimited commissions based on performance and commission Health, dental, vision, and life insurance as well as paid sick days and company holidays Employer matched 401K after 1 year Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and...

  • Bilingual Wireless Sales Associate

    1 week ago

    Bay City, Texas, United States Verizon Premium Wireless Retailer - Wireless Zone Full time

    Job OverviewPosition: Wireless Sales AssociateCompany: Verizon Premium Wireless Retailer - Wireless ZoneAs a Wireless Sales Associate, you will be part of the largest wireless retail franchise in the nation, known for its commitment to customer satisfaction and technological expertise. We are seeking a dynamic and dependable individual with exceptional...

  • Bilingual Sales Associate for Twister Wireless

    4 days ago

    Oklahoma City, Oklahoma, United States Twister wireless Full time

    Position OverviewWe are looking for a dedicated and bilingual Sales Associate to enhance our customer service experience at Twister Wireless. The successful candidate will possess strong communication abilities in both English and Spanish, along with a personable demeanor and a knack for selling products and services in a dynamic retail setting.Key...