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Administrative Assistant

2 months ago

Solon, United States The Third Estimate Full time
Job DescriptionJob DescriptionSalary: $18-$22 per hour

Northeast Ohio's exterior Home Improvement Contractor that's Small Enough To Listen, Big Enough To Deliver


The Third Estimate was founded in 1996 with a passion for architecture, energy efficiency, and a drive for improving our community. Family owned and operated; our passion is about the communities we serve. We are trusted by top industry organizations and service all of Northeast Ohio with quality roofing, windows, siding, gutter systems, and storm damage insurance inspections.

 

We are looking for a dynamic Administrative Assistant to join our team. This is a role that combines your competitive drive and desire to be a part of a team.

 

Why The Third Estimate team?


  • We make an impact We create value for our customers by delivering solutions that power relationships. Our pace of work enables fast learning and fosters an environment where you can stretch yourself and make an impact.
  • We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Our purpose is to champion the power of human connection and the heart of connection is inclusion.
  • You belong here as we are committed to growing the capabilities of our people. We are building a team where you can collaborate with diverse individuals, explore new ways of thinking, and expand your capabilities. Our employees value family and extend the same care to our customers and community.


What’s In It For You

  • Thrive in a company that values sustainability, drives a safety-focused culture and empowers through continuous improvement.
  • The ability to make an impact and shape your career with a company that is passionate about growth.
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
  • Comprehensive benefits package that includes medical, dental, vision, and much more


The Administrative Assistant is responsible for the operational and administrative support for the company. The Administrative Assistant is responsible for the organizing, managing, and keeping the office running smoothly. This includes greeting visitors, answering phone lines, and providing support as needed to the CEO and other departments as needed. This individual is expected to respond to internal and external customer needs in a timely, accurate, and professional manner.

 

Core Responsibilities:

  • Provide administrative support to ensure efficient office operations. This includes, answering telephones, greeting and assisting visitors, and resolving problems and inquiries.
  • Create spreadsheets, manage information within CRM databases, and prepare presentations as needed.
  • Assist the CEO and/or management with various assigned projects.
  • Maintain and update various online documentation in Salesforce and HR systems.
  • Manage mail – incoming and outgoing.
  • Respond to emails and other digital queries and correspondence.
  • Manage calendars for senior staff, including making travel arrangements.
  • Draft and edit letters, reports, and other documents as requested.
  • Input and update information in databases and spreadsheets.
  • Coordinate planning for meetings, including room setup and catering, if needed.
  • Research as requested and compile and summarize information for reports or presentations.
  • Work closely with other administrative staff to support other colleagues as needed.
  • Work with sensitive information and discretion to maintain confidentiality.
  • Ensure deadlines are met and adapt to changing priorities.
  • Represent the company in a positive and professional way.
  • Maintain physical and digital filing systems.
  • Assist with ordering food for employee meetings, events, and holidays, as needed.
  • Reply to all “chatters” and accurately fill in proper information and work steps in relation to any project in CRM (Salesforce) within 24 hours.
  • Receive and review contracts and job packs to ensure work authorization is correct.
  • Inspect all job packets for accuracy; ensure all forms are filled out correctly.
  • Enter all information correctly and into appropriate program (i.e., Salesforce/QuickBooks/etc.).
  • Verify all contract information matches contract and Salesforce.
  • Review all opening paperwork and agreements to ensure that the projects can be properly assigned.
  • Ensure completion of permits; if assigned this task.
  • Assist with collection calls as needed.
  • Assist with scheduling installations as needed.
  • Assist Claims Department with general tasks (i.e., phone calls, etc.).
  • Responsible for all “Welcome Calls” utilizing script.
  • Perform other duties as assigned.


Qualifications:

  • Two years of experience in an administrative position.
  • High School Diploma (OR) GED Equivalent
  • Ability to maintain calendars and schedule appointments.


  • MS Office Proficiency, data entry skills, database management.
  • Must be dependable, maintain regular attendance and be punctual.
  • Time management and attention to detail must be superlative.
  • Must be able to pass a criminal background check.
  • Excellent communication skills, both spoken and written.
  • Ability to work independently and within a team setting.


The Third Estimate is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy concerning recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

 

The company will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you need assistance to perform your job duties because of a physical or mental condition, please contact the Human Resources department.