Customer Accounts Manager
4 weeks ago
We are an independent franchisee of Aaron’s, and are looking for a Customer Account Manager to join our team .Aaron’s has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services. Personally and professionally, we hold ourselves to high standards and an unwavering commitment to do what’s right; treating every individual with respect, compassion and integrity. We are highly invested in the communities we serve through our community outreach programs, donating time, products and services locally and nationally.
As a potential Aaron’s Associate, you’ll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. You’ll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve. We like to set the bar high, roll up our sleeves and work together to out-perform the competition. You’ll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.
At Aaron’s, relationships with our customers are about FIRST names. Our goal is to bring our customers one step closer to ownership. As a Customer Account Manager, you will be integral in helping our customers achieve ownership by providing individualized attention in managing the Customer Accounts Department (responsible for the renewal payment process) and achieving company standards on non-renewal closing percentages. Additionally, Customer Account Managers help support the overall needs of the store by assisting other associates. Throughout your career as a Customer Account Manager, you will gain the necessary skills and business knowledge to grow your career at Aaron’s Come see why the difference is personal at Aaron’s, connect with us today
Basic Function
Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages. This position reports directly to the General Manager and supervises Customer Accounts Associates.
Primary Responsibilities
- The Acquisition and Maintenance of Customers
- Monitor and recommend payment frequency changes to the General Manager
- Immediate contact of all customers who have not renewed their lease agreement(s)
- Act as a customer counselor who resells the benefits of timely lease agreement renewal payments
- Document all customer promises and update customer information in the store computer system
- Monitor the accuracy of customer classifications according to customer payment history and habits
- Payment frequency changes to General Manager based on customer payment history
- Maintain updated accurate customer information
- Clean and certify merchandise in the Certification Zone for all items personally returned
- Complete and maintain weekly truck maintenance sheet and route sheets daily
- Supervise, develop and schedule the activities of Accounts Advisers
- Recommend the use of payment holidays, extensions or rewrites to the General Manager for endorsement
- Proper closing of lease agreements, CAM is second up on this process
- First up to help set and achieve renewal goals
- Update goal board daily
- Assist on deliveries and returns
- Safely operates company vehicle
- Load, secure and protect product in company vehicle
- Other tasks as assigned by management
Position requires
- Position routinely requires lifting, loading, and “dollying” merchandise 75 or more pounds and all skills necessary to effectively perform all functions in the store
- Good communication and interpersonal relationship skills, strong telephone etiquette and skills
- Good organizational skills, professional appearance, and good driving skills
Pre-employment
Satisfactory MVR (driving record), physical and drug screen, criminal background investigation with job performance reference check and required testing
-
Customer Accounts Manager
2 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeWe are an independent franchisee of Aaron’s, and are looking for a Customer Account Manager to join our team.Aaron’s has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products...
-
Customer Accounts Manager
3 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeWe are an independent franchisee of Aaron's, and are looking for a Customer Account Manager to join our team .Aaron's has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products...
-
Customer Accounts Manager
3 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeWe are an independent franchisee of Aaron's, and are looking for a Customer Account Manager to join our team .Aaron's has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products...
-
Customer Account Advisor
2 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeAaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them...
-
Customer Account Advisor
4 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeJob DescriptionJob DescriptionAaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and...
-
Employee Benefits Account Manager II
2 weeks ago
Jasper, United States Houchens Insurance Group Full timeSummaryAnalyzes and answers requests by mail, telephone, or in person from policyholders or internal production and marketing personnel for information concerning insurance policies by performing the following duties.80%Client/Policy ServicesProvides daily service to and builds relationships with clients by managing phone calls and emails in a timely manner...
-
Employee Benefits Account Manager II
4 weeks ago
Jasper, United States Houchens Insurance Group Full timeSummary Analyzes and answers requests by mail, telephone, or in person from policyholders or internal production and marketing personnel for information concerning insurance policies by performing the following duties. 80%Client/Policy ServicesProvides daily service to and builds relationships with clients by managing phone calls and emails in a timely...
-
Customer Service Representative
2 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeCUSTOMER SERVICE REPRESENTATIVE (CSR) Basic Function Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on instore sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the...
-
Customer Service Representative
4 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeJob DescriptionJob DescriptionCUSTOMER SERVICE REPRESENTATIVE (CSR)Basic FunctionResponsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on instore sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of...
-
Customer Service Technician
3 weeks ago
Jasper, United States Indy Leasing dba Aarons Full time**Aaron’s Customer Service Technician** Aaron’s Customer Service Technicians are recognized as the front line to our customers both for deliveries and sales. As brand ambassadors, their goal is to provide a top-notch, red carpet customer experience and increase sales execution. As a Customer Service Technician, you will be responsible for delivering,...
-
Customer Service Technician
1 month ago
Jasper, United States Indy Leasing dba Aarons Full timeAaron’s Customer Service Technician Aaron’s Customer Service Technicians are recognized as the front line to our customers both for deliveries and sales. As brand ambassadors, their goal is to provide a top-notch, red carpet customer experience and increase sales execution. As a Customer Service Technician, you will be responsible for delivering,...
-
Customer Service Technician
4 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeAaron’s Customer Service Technician Aaron’s Customer Service Technicians are recognized as the front line to our customers both for deliveries and sales. As brand ambassadors, their goal is to provide a top-notch, red carpet customer experience and increase sales execution. As a Customer Service Technician, you will be responsible for delivering,...
-
Customer Service Technician
4 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeJob DescriptionJob DescriptionAaron’s Customer Service TechnicianAaron’s Customer Service Technicians are recognized as the front line to our customers both for deliveries and sales. As brand ambassadors, their goal is to provide a top-notch, red carpet customer experience and increase sales execution. As a Customer Service Technician, you will be...
-
Customer Service Technician
4 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeAaron’s Customer Service TechnicianAaron’s Customer Service Technicians are recognized as the front line to our customers both for deliveries and sales.As brand ambassadors, their goal is to provide a top-notch, red carpet customer experience and increase sales execution.As a Customer Service Technician, you will be responsible for delivering,...
-
Accountant
2 months ago
Jasper, United States Heiche US Surface Technologies (AL) LLC. Full timeJob Title: AccountantOverview:We are seeking a detail-oriented and highly experienced corporate Accountant to join our team. The ideal candidate will possess in-depth knowledge of accounting principles and practices, particularly within QuickBooks software. The role requires expertise in month and year-end closure processes, ensuring accuracy and meeting...
-
Accountant
4 weeks ago
Jasper, United States Heiche US Surface Technologies (AL) LLC. Full timeJob Title: AccountantOverview:We are seeking a detail-oriented and highly experienced corporate Accountant to join our team. The ideal candidate will possess in-depth knowledge of accounting principles and practices, particularly within QuickBooks software. The role requires expertise in month and year-end closure processes, ensuring accuracy and meeting...
-
Sr Support, Builder Account Services
3 weeks ago
Jasper, United States MasterBrand Cabinets LLC Full timeJob DescriptionThe Senior Support, Builder Account Services reports to the Supervisor, Builder Account Services The Senior Support, Builder Account Services is an individual contributor role on the Builder Accounts Services team. This position is responsible for the accountabilities of a Builder Channel Account Support Representative In addition, this role...
-
Patient Account Leader
3 weeks ago
Jasper, United States Texas Dental and Braces PLLC Full time**POSITION OVERVIEW** Under direct and indirect supervision, the Patient Account Leader will manage the revenue cycle for their assigned practice(s). The Patient Account Leader will be responsible for sending claims daily with required x-rays, narratives, and/or charting, posting insurance and patient payments, and working both patient and insurance...
-
Customer Support Specialist- Jasper, IN
2 weeks ago
Jasper, United States Kimball International Full timeBrand InformationIf you prefer a career that offers different opportunities daily while working with a variety of people, Kimball International would like to talk to you. We are a family-friendly company that values the differences that make each associate unique.Job DescriptionThe ideal candidate would be located near our Jasper, IN headquarters and work...
-
Customer Service Representative>
4 weeks ago
Jasper, United States Waste Pro Full timeWaste Pro - 3317 Camp Road [Customer Service Representative] As a Customer Service Representative at Waste Pro, you'll: Answer incoming calls; Assist existing commercial and residential customers in resolving issues; Provide service quotes for new customers; Establish customer accounts by negotiating and documenting service type, pricing, billing, and other...
