Customer Service Representative

1 week ago


Parsippany, United States Zing Recruiting Full time
Job DescriptionJob DescriptionSeeking a talented CSR representative to join a large windows and doors company. In this role you will be responsible for providing quality customer service to internal and external customer daily via telephone, email, web service, fax or in person communication. Ensuring all customer service calls are completed in a timely manner.

Responsibilities
• Gather information via incoming calls and emails from customers to answer quickly, professionally, and accurately all questions regarding product and service issues.
• Research and troubleshoot product issues from customers in an accurate and timely manner.
• Understand and use phone system as required.
• Meets or exceeds monthly metric goals.
Skills/knowledge/Education
• Provide excellent customer service.
• Enjoys working in a fast-paced environment.
• Proficient in Microsoft office and ability to learn internal software.
• High School Diploma or GED

Peoplelink, LLC, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking’ communities through employment. Peoplelink LLC’s dedication to the safety, health & well-being of our associates, clients and communities remains our #1 priority. Peoplelink, LLC is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization.
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