Part-time Usher

The Ordway: The Ordway is the arts epicenter of Saint Paul, Minnesota, and one of the leading nonprofits performing arts centers in the country. Founded on the belief that performing arts should be wide-ranging and accessible to all, the Ordway is home to a variety of performances that encompass the finest in Broadway musicals, concerts, dance and vocal artists. Known as the most comfortable place to catch a show in Minnesota, the Ordway includes a magnificent 1,900-seat Music Theater, a state-of-the-art 1,100-seat Concert Hall and spacious lobbies. The Ordway aims to reflect the communities it serves and address barriers to ensure everyone can experience the power of the performing arts.

Position Purpose:

The Usher is responsible for greeting, admitting, and directing guests and is the primary face of the Ordway while providing for the enjoyment, safety, comfort, and quality Ordway experience of audience members.

Position Details:

• Posting Date: 8/13/24
• Closing Date: The Ordway is dedicated to building an equitable environment and strongly encourages applications from Black, Indigenous, People of Color, women, transgender and non-binary candidates. This position will remain open until a diverse and qualified pool of candidates is identified. Applicants from populations underrepresented in the theater field are strongly encouraged to apply.
• Employee Type: Part-time, Nonexempt
• Pay: $15.57 per hour
• Department: Guest Services
• Reports to: Director of Guest Services

Key Performance Areas:

• Communicate concise directions and information to guests at events and performances to ensure a high level of customer service, safety and care.
• Report any situations or guests to the Event Supervisor or Floor Supervisor on duty that need immediate assistance
• Be informed about the Ordway and Arts Partnership events, and be a reference for future events.
• Implement proper safety and security procedures and policies in a calm and productive manner to ensure the Ordway experience.
• The Ordway is especially interested in candidates who can contribute to the diversity and inclusive excellence of the organization through their communication skills.

Other Qualifications:

• The ability to bend, lift, stay mobile for extended two+ hours, and move quickly up and down stairs in low light situations are all required. Reasonable accommodations can be offered, as requested.
• The ability to work evenings and weekends is required.
• Must be age 16+.

The Ordway requires all employees to adhere to the COVID safety standards set by the artists and tours that perform on our stages. This means that at times Ordway employees may be required to wear masks, to take COVID tests, and possibly, to provide proof of COVID vaccination. The Ordway is an equal opportunity employer and will consider requests for reasonable accommodation for employees and applicants based on disability or sincerely-held religious beliefs.

To Apply: For more information or to apply, visit Ordway.org/employment.

Ordway is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, creed, marital status, familial status, public assistance status, age, local human rights commission activity, national origin, and veteran, or disability status. The Ordway Theater and administrative office are wheelchair accessible and service animals are welcomed. All applicants who have questions or needs regarding access accommodations or interpreting assistance for job interviews are encouraged to reach out to Human Resources.

We know there are great candidates who may not fit into the criteria we’ve outlined here, or who have important skills we haven’t listed. If that’s you, please don’t hesitate to apply anyway and tell us about yourself.