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Center Team Lead

2 months ago

O'Fallon, United States OnSite Care Full time
Job DescriptionJob Description

CareATC: Provides patient care the way you always envisioned within a Health Center setting.

About This Opportunity: CareATC is currently looking for a MA, LPN, or RN for a Center Team Lead opportunity. The role is the key point of contact for the Area Operations Director (AOD) and/or Associate Area Operations Director (AAOD) and is responsible for supporting both the clinical and administrative areas including assisting physician(s) or clinician(s) with patient care, handling clerical, environmental, and organizational tasks. Provides information to patients so they may fully utilize and benefit from the clinical services. Additionally, the Center Team Lead ensures the assigned facility or facilities exceed AAAHC standards and follow CareATC established policies, procedures, and best practices.


What you will be responsible for:

  • Oversees the overall day-to-day operations of the health center and clinical staff

  • Ensure organization policies and standards are upheld, including all regulatory, procedural, and licensing requirements

  • Functions as the subject matter expert and is accountable for staff training and demonstration of competencies

  • Meets key performance indicators, daily operations, workflows, staffing schedules, timecard monitoring, and other duties assigned by the company

  • Works directly with AOD/AAOD to create and facilitate staff schedule and ensures adherence to time and attendance policies within the health center

  • Provides support to the AOD/AAOD to resolve issues and ensure a creative positive experience for both patients and employees, as needed

  • Responsible for supply and pharmacy inventory management and replacement ordering

  • Provides a significant amount of time dedicated to patient facilitation and care

  • Works collaboratively with the Physician(s), Clinician(s), and/or Total Health Solutions

  • Ensure adherence to patient privacy regulations and confidentiality protocols

  • Other duties as assigned


The CareATC Difference:

Our unique model partners directly with the employer and does not use the traditional fee-for-service health care. This allows physicians and their clinical staff to focus on being the patient centered medical home for their patients and are not burdened by managing the financial aspect of the business.

Our structure is a win for:

  • The Patient: little or no cost for excellent medical care nor dispensed medication

  • The Staff: consistent schedule allowing for work life balance, no on-call schedule or holiday schedules. Allows for consistent income with manageable productivity expectations.

  • The Employer: an excellent benefit resulting in happier, healthier employees and families which will reduce the costs on their medical plans.