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Program Coordinator

2 months ago

Plainfield, United States Sycamore Rehabilitation Full time
Job DescriptionJob DescriptionDescription:

Job Title: Program Coordinator

Department: Various

Reports To: Department Director/Manager


Staff Management

  • Assist the Scheduler as needed to cover staff absences.
  • Provide staff support in the homes where needed in identified crises.
  • Act as a liaison between the support services and the Director of Residential Services to ensure responsiveness to each participant’s requirements.
  • Train all staff on individual participant training behavior support plans.
  • Supervise, monitor, support, and assess staff performance by completing 90-day and annual performance evaluations on all staff supervised and submit completed evaluations to the Department Director within 3 weeks of the due date.
  • Coordinate and co-lead meetings and other staff activities.
  • Provide staff disciplinary action and re-training when policy or procedure errors occur.
  • Provide training and instruction on implementing ISP goals through team meetings.
  • Coordinate and conduct the hiring process of all Residential applicants and new hires for the designated team.
  • Approve entered time daily.

Program Coordination

  • Coordinate services with Day and Community Service providers, Work Center Staff, Waiver Case managers, etc.
  • Participate and provide input in the planning process among the Interdisciplinary Team for individuals served as needed.
  • Provide bi-weekly updates to the Director of Residential Services to ensure responsiveness to consumer needs.
  • Maintain open lines of communication with family members, funding sources, and other providers.
  • Report medical concerns to the Director of Residential Services and team members as deemed appropriate.
  • Ensure confidentiality is maintained.
Requirements:
  • Ensure outcomes for people with disabilities based on their desires, interests, and personal plans for the future.
  • Monitor the operations of residential homes to ensure a safe, clean, and home-like environment is maintained.
  • Ensure the development and implementation of safety procedures for each home.
  • Monitor medication administration according to agency policies.
  • Ensure health care coordination for assigned consumers.
  • Ensure Team Leads are following BDDS/DA reporting requirements as outlined in the Incident Reporting Policy.
  • Ensure quality of programs and services.
  • Process and submit staff training documentation to the Scheduler within 3 days of training.
  • Coordinator with other Program Coordinators, Team Leads, and DSPs to promote ongoing service efficiency for residential consumers.

Consumer Services

  • Conduct/coordinate internal quality assurance audits of consumers’ homes.
  • Oversee completion of required paperwork (i.e., daily chronologies, daily goal tracking, and behavior plan documentation).
  • Write, implement, and monitor consumer high-risk plans.
  • Process all monthly summaries and send them to case managers within the required time frame.
  • Coordinate and rectify any issues for prior authorizations with Medicaid.
  • Assist with managing consumer appointments and securing new doctors for consumers.
  • Oversee recertification for Medicaid coverage and Social Security funding to ensure no lapses in coverage occur.
  • Oversee financial documentation (i.e. bank statements, bills, checking account registers, and receipts)
  • Provide monthly financial budgets to guardians.
  • Approve all monthly client budget reports for assigned consumers.
  • Monitor medication/health care changes, including physicians’ orders, and rectify any issues.
  • Assist with coordinating cycle fills and PRN medications.
  • Implement and monitor ISP goals for any changes through monthly summaries and then quarterly and annually through team meetings.

Sycamore Services Team

  • Promote and uphold the agency’s mission statement.
  • Promote a sense of team through mutual respect and assisting co-workers as needed.
  • Assist as needed to cover staff absences.
  • Other duties as assigned.