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HR & Training Manager

2 months ago

Hanover, United States Aquifer, Inc Full time
Job DescriptionJob DescriptionSalary:

Manager, People and Learning


Location: Remote with quarterly meetings in New Hampshire Corporate office


The Opportunity

Aquifer, a remote-first non-profit organization delivering online health care education, seeks the ideal candidate to empower Aquifer’s staff and managers to succeed by cultivating exceptional talent and fostering an environment that encourages continuous learning, innovation, and collaboration.  You will coach and develop others to “do more and be more” within their unique-abilities, and ensure Aquifer thrives through staff development and execution of operational strategy tied to our people. As a dynamic leader in MedEdTech, we are at a pivotal moment in our growth. We're seeking a visionary Manager of People and Learning to propel us forward in our mission to revolutionize healthcare education.As part of Aquifer’s management team, you will be the “voice of the people” and work cross-functionally, bringing your unique insights to other managers on specific challenges.


Job Summary

The Manager, People and Learning reports to the Chief Operating Officer and supports Aquifer’s leadership team by cultivating and shaping our collaborative mission-driven culture of excellence. You will be a proactive leader and contributor with a strong passion and capability for defining and managing a high-performance people strategy that aligns with business goals. Driven by the Entrepreneurial Operating System (EOS), you must thrive creating a successful remote-first workplace that fosters learning, growth, collaboration, efficiency and accountability through a technology-forward lens.


Responsibilities and Key Accountabilities:


Culture


  1. Embody and champion Aquifer's mission, vision, and core values. Foster a diverse, inclusive, and welcoming work environment that promotes collaboration, trust, and respect.
  2. Working closely with the executive leadership team, drive Aquifer’s mission-driven and high-performance culture informed by the Entrepreneurial Operating System (EOS).
  3. Ensure an effective remote-first workplace environment for all employees that leverages proven principles and emerging best practices.
  4. Align people and culture strategies to support organizational change initiatives.


High Performance Teams


  1. Partner with executive leaders to ensure individual and team performance consistently meets or exceeds established business goals and metrics.
  2. Design and deliver training and staff development programs to align individual and team knowledge and competencies with strategic, operational, technology and business objectives.
  3. Facilitate and coach effective communication, collaboration, and problem-solving.
  4. Recognize and reward high performance and outstanding contributions to reinforce effective teamwork and outcomes.


Talent Management 


  1. Execute long-term strategies for workforce planning that attracts, recruits, and retains top talent aligned to Aquifer's culture, values, strategic and financial objectives, and future staffing needs.
  2. Working closely with executive leadership, oversee comprehensive compensation strategies, including salary benchmarking and analysis, to ensure competitive and equitable pay structures.
  3. Develop and manage key performance and engagement metrics to inform HR/people priorities and initiatives, program effectiveness, and business decision-making.
  4. Continuously assess and improve employee engagement, satisfaction, and retention through surveys, feedback, and engagement initiatives.


Human Resources Management

  1. Oversee the full suite of employee lifecycle processes, including onboarding, payroll administration, performance management, career development, and off-boarding processes leveraging effective use of HR-related technologies.
  2. Ensure HR/people policies and processes align with organizational values and comply with best HR management practices and all relevant laws for a national remote-first organization.
  3. Manage a full employee benefits program that balances Aquifer’s core values, employee wellbeing and fiscal responsibility.
  4. Partner with executive leadership to align annual HR/people budgets and allocations with Aquifer’s strategic and business objectives and financial forecast. 
  5. Provide guidance and support to managers and employees on HR-related matters, including employee relations and conflict resolution, compensation, and benefits.


*Please read requirements for applying as you are asked to include a video link in your cover letter.


Skills/Qualifications


Bachelor’s degree. 5+ years of HR/people management and culture experience in a related field.


  • Excitement about delivering on the organization’s mission and 10-year vision. 
  • Demonstrated success aligning people strategies and professional development and training to organizational strategic goals and high-performance execution.
  • Experience leading effective team and individual engagement in a remote-first or hybrid workplace environment.
  • Ability to independently and effectively manage the full employee lifecycle process.
  • Technology-savvy with a vision and some experience leveraging AI in the workforce of the future.
  • Curious lifelong learner driven to teach, learn and grow.
  • Excellent strategic thinking, coaching, communication, and negotiation/conflict resolution skills 
  • Objective, data-driven mindset and comfort with people-focused budget development and forecasting.


If you're ready to lead the charge in attracting, developing, and retaining top talent to advance our mission and vision, we want to hear from you. Join us in our mission to shape the future of healthcare education by empowering our greatest asset – our people.


What will it take to manage our people strategy? We need an exceptional leader who can cultivate talent, foster collaboration and innovation, and create a thriving remote-first culture. Reporting directly to the COO, you'll be the catalyst for empowering our team to reach new heights.


This is a rare opportunity to leverage your HR expertise and passion for developing people to shape the future of a successful mission-driven organization. You'll be the architect of our high-performance culture, aligning our people strategies with our ambitious goals.


But this isn't your typical HR leadership role How will you know if you're the right fit we're seeking? 


  1. Do you find yourself stuck working in a traditional setting and looking to join a forward-thinking organization, yearning to implement more effective practices and innovative people strategies?
  2. Are you energized by the challenge of building a cohesive, high-performing team in a remote-first environment?
  3. Can you envision yourself as a champion for our staff, leveraging cutting-edge technology and the Entrepreneurial Operating System (EOS) to drive engagement and results?
  4. Do you thrive on the dynamic range of responsibilities, from strategic workforce planning to hands-on coaching and development?
  5. Are you passionate about creating a learning culture that continuously adapts to the evolving needs of our organization and the healthcare education landscape?


If you answer yes to these 5 questions, you might be our ideal candidate. We would welcome the opportunity to have you apply Please read what we are expecting our potential manager to do so we can get to know you better.


 Please apply by submitting your resume, cover letter and required video. See details below:


  1. A cover letter, clearly articulating your interest, background and abilities and why you are best suited to meet our needs and Aquifer’s mission;
  2. A brief recording* of yourself (no more than 10 minutes) walking us through your thinking and solution to the following prompt:
  • Effective use of AI will scale the best people in our company by automating and optimizing their routine tasks so they may focus on higher value work, yet many staff feel intimidated and don’t know where to start.  Please walk us through the steps you would take to develop, implement and assess an “AI 101” staff training course to advance Aquifer’s high-performance teamwork. Applications without this video will be considered incomplete.


*Please include your video link in your cover letter.


Aquifer’s Core Values


  1. Live the Aquifer non-profit mission -- feel the need, create the future, evaluate the impact.
  2. Collaborate wholeheartedly -- be proactive and agile, seek first to understand, play well together.
  3. Keep your promises -- get stuff done and deliver on time, finish what you started, own the responsibility.
  4. Do the right thing -- remember the Golden Rule, put the customer first, embrace transparency.
  5. Be bold and fierce -- attack the opportunity, show your grit, manage your fear.
  6. Strive for excellence -- make your A-game your everyday game, know your stuff, stretch a lot.
  7. Embrace learning and grow -- be curious, cultivate and contribute knowledge, experiment and adapt.
  8. Enjoy the journey -- take the work seriously and yourself less so, go far together, be well.


Diversity Encouraged


Our organization strongly values diversity and the inclusion of people from a wide range of backgrounds and experience, recognizing that such diversity will enrich our culture and strengthen our ability to fulfill our organization’s mission. 


remote work