Embroidery Team Lead

1 month ago

Oshkosh, United States 4imprint, Inc. Full time
Job DescriptionJob Description

HOURS: Monday – Thursday; 3pm-1am

REPORTS TO: Embroidery Manager


4imprint Group plc is a leading direct marketer of promotional products operating across North America, the UK and Ireland. The Group has a premium listing on the London Stock Exchange and is a member of the FTSE 250. The Group has grown rapidly, consistently achieving double digit organic revenue growth and in 2022 surpassing the strategic target of $1bn in revenue. With a proven business model and a clear strategy, the Group’s expansion and success is set to continue.

We work with businesses and organizations of all kinds to provide them with personalized promotional products. A small part of their job is the biggest part of ours – that’s why one of our core values is to provide remarkable service. When you work here, you’ll be treated with the same level of respect and positive attitude.

As an embroidery team lead – 2nd shift, you will provide leadership support by assisting with a wide variety of the everyday operations of the embroidery production area.

Here’s what a typical day might look like. (These are the essential functions of the job). Other duties may be assigned.

  • Demonstrate the eight core principles that guide every 4imprint teammate on a daily basis: Honesty, Curiosity, Collaboration, Flexibility, Accountability, Empathy, Positive Attitude, Humility.

Team Lead Duties

  • Take over supervision of the embroidery department when the supervisor is out on vacation.
  • Meet with the Manager or Supervisor on a daily basis to assess work needs for that day and upcoming days as it relates to team, department or company goals.
  • Monitor associate productivity to ensure goals are met during second shift.
  • Assist with tracking results against goals to help identify continuous improvement.
  • Work with production scheduling in meeting timely delivery of products.
  • Effectively deal with team member grievances.
  • Provide added assistance in quality production of embroidered garments.
  • Track and document changes to operating procedures and processes within the department.
  • Work all hours required during rush season to meet customer commitments.
  • Assist with training weekend help during rush season.
  • Monitor and implement safety procedures.

Embroidery Operator Duties

  • Program embroidery machines as shown on the work order.
  • Ensure accuracy on each order.
  • Sort items/garments by color.
  • Stage, hoop and load products onto embroidery machines.
  • Maintain, set up and run embroidery machines.
  • Finish embroidered products as shown on the work order.
  • Help out in other areas when needed and when time allows.
  • Participate in training classes and actively seek professional development.

You might be a fit for this position if you are:

  • Someone who can communicate effectively with tact and professionalism.
  • A multi-tasker who is ready to act in any situation.
  • Organized and focused on the details that matter.
  • Fluent with computers, alphanumeric data, operating an embroidery machine and working with small objects (i.e. threading needles).
  • Experienced with supervising/leading others in a production environment.
  • A self-starter who takes initiative to solve problems and follow up with fellow associates and team members.
  • Patient, level-headed and cool under pressure.
  • Someone who enjoys change and trying new things.
  • Meeting or exceeding the job expectations for your current role.
  • Comfortable sharing and receiving feedback.
  • Able to coordinate, lead and follow-up on action items from individual and team meetings.

Required education/skills/experience:

  • High school diploma or equivalent.
    1. What if I don’t have a high school diploma or equivalent?
      • 4imprint is an organization committed to learning and curiosity. We’ll work with you on your journey to earning this equivalency, within your first 1 year of employment.
  • Proven effective interpersonal skills.
  • Knowledge of MS Word and Excel.
  • Ability to enter data.
  • Ability to lift 50 pounds is a plus.
  • Understanding of common industrial/manufacturing safety practices.
  • Ability to effectively communicate with others (verbally and in writing).


Work Environment:

4imprint has a drug-free workplace policy.

An individual in this position must be able to successfully perform the essential duties, responsibilities, and physical demands listed in this job description.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodation(s) will be made to enable individuals to perform the essential functions.

  • Regular and predictable attendance.
  • Ability to lift up to 50 pounds.
  • Ability to operate machinery with pinch/cut points.
  • Ability to bend, stoop, twist.
  • Continuous standing and walking on even surfaces for an 8-10-hour day.
  • Vision required: Depth, less than 20 inches, color and peripheral.
  • Work will be performed indoors.
  • Work will be performed at 4imprint, Oshkosh.

H-1B or other work authorization visa sponsorship is not offered for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact human resources.

This position requires final candidates to undergo a pre-work screen, to ensure that you are able to perform your duties safely If you do not pass the pre-work screen, we will withdraw the job offer, unless there is reasonable accommodation that will enable you to effectively perform the position’s essential functions.

Equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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