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Office Assistant

3 months ago

Williamsville, United States Aquatic Control Inc. Full time
Job DescriptionJob DescriptionDescription:

Aquatic Control Inc. is a privately owned lake and pond management company with our home office in Seymour Indiana and satellite offices in Valparaiso IN; Evansville IN, Truesdale MO, Jakson TN, Williamsville IL, Elizabethtown, KY, Ankeny, IA and coming soon Knoxville TN.

We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations at our Williamsville, IL office. In many cases, you will be the first person our customers interact with. This is a crucial part of our business. We are looking for a candidate who understands the importance of excellent customer service. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure all while maintaining a positive mental attitude and upbeat demeanor. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.


Responsibilities

  • Organize office and assist associates in ways that optimize procedures
  • Answering & transferring incoming phone calls
  • Sort and distribute communications in a timely manner
  • Accurately answering customer questions by utilizing our CRM system
  • Ability to process payments
  • Solving customer issues by recommending the proper service/product
  • Perform standard receptionist duties
  • Cooperate to complete tasks as part of team spanning multiple regional offices

Benefits:

  • Competitive hourly pay based on experience
  • 401 K with a company match on first 4% after 1 year of employment
  • Paid company health insurance for employee after 90 days
  • Dental / Vision / Life Insurance
  • Generous Earned Time Off program
  • Holiday pay with paid week+ at Christmas
  • Working for a great company that values its employees


Requirements:
  • Excellent customer service skills
  • Working knowledge of office equipment
  • Working knowledge of computers
  • Thorough understanding of office management procedures
  • Excellent organizational and time management skills
  • Analytical abilities and aptitude in problem-solving
  • Excellent written and verbal communication skills
  • Experience operating a Forklift would be a plus