Customer Service Rep/Expediter

4 months ago

Elizabeth, United States Domino's Franchise Full time
Job DescriptionJob DescriptionCompany Description

Team Wow is looking for additional help as our market share continues to grow Join our team and start planning for your future. We offer schedules that work with you, not against you. Even if you just need a second job for some extra cash, Domino's is the perfect place for you. We are searching for qualified customer service reps with personality and a desire to please.  Sales continue to grow and we live to beat the rush, so come join our family today Our commitment to provide excellent customer service and food is nothing without our awesome team members that are always diligent in their work and part of a team environment. What we preach, we practice, and it all starts with you.

Job Description

ABOUT THE JOB

You got game? You got spring in your step? You want the best job in the world And schedules that work with you, not against you?  That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

 

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line.  We're bound to have just the thing for you.

 

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

 

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first

 

JOB REQUIREMENTS

You must be 16 years of age or older.

General job duties for all store team members

  • Operate all equipment.
  • Stock ingredients from delivery area to storage, work area, walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the

phone and in person.

Essential Functions/Skills

  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to:

  • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
  • In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
  • Sudden changes in temperature in work area and while outside.
  • Fumes from food odors.
  • Exposure to cornmeal dust.
  • Cramped quarters including walk-in cooler.
  • Hot surfaces/tools from oven up to 500 degrees or higher.
  • Sharp edges and moving mechanical parts.

SENSING

  • Talking and hearing on telephone.
  • Near and mid-range vision for most in-store tasks.
  • Depth perception.
  • Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS including, but not limited to the following:

 

Standing: Most tasks are performed from a standing position.

 

Walking: For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

  • Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
  • Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
  • Cases are usually lifted from floor and stacked onto shelves up to 72" high.

     

Carrying

  • Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
  • Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
  • Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

     


Pushing

  • To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push.
  • Trays may also be pulled.


Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Stooping/Bending

 

  • Forward bending at the waist is necessary at the pizza assembly station.
  • Toe room is present, but workers are unable to flex their knees while standing at this station.
  • Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
  • Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

 

  • Reaching is performed continuously; up, down and forward.
  • Workers reach above 72"occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
  • Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
  • Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.


Hand Tasks

  • Eye-hand coordination is essential. Use of hands is continuous during the day.
  • Frequently activities require use of one or both hands.
  • Shaping pizza dough requires frequent and forceful use of forearms and wrists.
  • Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
  • Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
  • Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.


Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

  • Customer Service Rep/Expediter

    2 months ago

    Elizabeth, United States Domino's Pizza LLC Full time

    Company Description Team Wow is looking for additional help as our market share continues to grow! Join our team and start planning for your future. We offer schedules that work with you, not against you. Even if you just need a second job for some extra cash, Domino's is the perfect place for you. We are searching for qualified customer service reps with...

  • Patient Access Rep I

    3 months ago

    Elizabeth City, United States Sentara Full time

    City/State Elizabeth City, NC Overview Work Shift Third (Nights) (United States of America) Sentara Health is currently seeking a Patient Access Representative at our Sentara Albemarle Regional Medical Center in Elizabeth City, North Carolina. Up to $1,500 Sign-On Bonus for Qualified Candidates! Hours/Shift: Part-Time, Nights,...

  • Guest Services Rep Part

    3 days ago

    Elizabeth, United States Extended Stay Full time

    Extended Stay - 45 International Boulevard [Front Desk Clerk] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...

  • Guest Services Rep Part

    21 minutes ago

    Elizabeth, United States Extended Stay Full time

    Extended Stay - 45 International Boulevard [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following...

  • Customer Service Rep

    2 months ago

    Elizabeth, United States Caesars Southern Indiana Full time

    Job DescriptionKEY JOB FUNCTIONS: Provides excellent guest service to all guests and Caesars Rewards members. Builds and maintains database through club membership. Redeems credits for gifts and other amenity items. Provides guests with promotional information. Communicates the benefits of the Caesars Rewards program. Cross sells property events (shows,...

  • Customer Service Liaison

    1 week ago

    Elizabeth, New Jersey, United States Wesco Full time

    Customer Service RepresentativeAt Wesco, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:Respond to customer...

  • Customer Service Supervisor

    3 weeks ago

    Elizabeth, New Jersey, United States Floor & Decor Holdings, Inc. Full time

    Job Summary:This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing every customer with an exceptional shopping experience. In addition, this position is responsible for managing the customer service team, ensuring that all customers receive a high level of...

  • Customer Service Representative

    3 days ago

    Elizabeth, New Jersey, United States Allied Beverage Group Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their complete satisfaction.Responsibilities:Respond to...

  • Customer Service Representative

    4 months ago

    Elizabeth, United States Gellert Global Group Full time

    Position Summary: The Customer Service Representative will provide service and support to customers, Sales representatives and the operations team. Responsibilities include processing customer orders, resolving customer service obstacles and disputes, and various other administrative functions. This position reports directly to the Customer Service Manager....

  • Customer Service Ambassador

    3 weeks ago

    Elizabeth, New Jersey, United States Pro Talent HR Full time

    **About Pro Talent HR**We are a leading provider of comprehensive HR solutions, dedicated to empowering businesses to drive growth and success. Our team of experts partners with organizations to streamline their HR processes and enhance their workforce strategies.**Job Summary**This is a full-time remote role for a Customer Service Representative at Pro...

  • Customer Service Supervisor

    2 weeks ago

    Elizabeth, New Jersey, United States Floor & Decor Holdings, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Floor & Decor Holdings, Inc. As a key member of our store operations team, you will be responsible for leading our customer service associates and ensuring that every customer has an exceptional shopping experience.Key ResponsibilitiesLead and develop a...

  • Customer Service Representative

    1 week ago

    Elizabeth, New Jersey, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our retail team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent...

  • Customer Service Representative

    3 weeks ago

    Elizabeth, New Jersey, United States Wawa Full time

    Job Summary: As a Customer Service Associate at Wawa, you will be responsible for providing an exceptional customer experience. Your key responsibilities will include:Main Responsibilities:Greet and engage with customers to ensure a positive shopping experience.Respond to customer inquiries and resolve issues in a timely and courteous manner.Operate the cash...

  • Customer Service Representative

    2 weeks ago

    Elizabeth, New Jersey, United States Angel Rodriguez - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, developing leads, and marketing appropriate products and services.ResponsibilitiesEstablish and maintain strong customer...

  • Customer Service Associate

    1 week ago

    Elizabeth, New Jersey, United States Bernard Mack - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer service and support to our clients.ResponsibilitiesEstablish and maintain strong relationships with customers,...

  • Customer Service Representative

    4 weeks ago

    Elizabeth, New Jersey, United States Ingka External Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Relations team, you will be responsible for providing an exceptional customer experience in our retail environment.Key ResponsibilitiesBuild strong relationships with customers to ensure a...

  • Customer Service Manager

    2 weeks ago

    Elizabeth, New Jersey, United States Burlington Full time

    Customer Service LeadBurlington is seeking a skilled Customer Service Lead to join our team. As a key member of our service team, you will be responsible for:Key Responsibilities:Directing cashier coverage and customer flow at the front of lines to ensure efficient serviceAssisting the management team in communicating promotions and company updatesMonitoring...

  • Customer Service Representative

    2 days ago

    Elizabeth, New Jersey, United States Angel Rodriguez - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, developing leads, and marketing appropriate products and services.ResponsibilitiesEstablish and maintain strong customer...

  • Customer Service Representative

    3 weeks ago

    Elizabeth, New Jersey, United States BakeMark Full time

    Job SummaryBakeMark is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesOrder Processing: Process all incoming orders from sales teams, customers, and affiliates in a timely and...

  • Customer Service Representative

    3 weeks ago

    Elizabeth, New Jersey, United States Radiant Technologies Full time

    About Radiant TechnologiesRadiant Technologies is a leading retail company in the southern Bavarian region, with a strong presence in the market. Our company is known for its commitment to quality and customer satisfaction.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Employee at the Service Counter. As a...