General Manager

2 months ago

Farmington, United States 1-800-GOT-JUNK? Full time
Job DescriptionJob DescriptionDescription:

1-800-GOT-JUNK? is growing and seeking an experienced, high-performance General Manager to lead our franchise in Farmington Hills. We’re part of the World’s Largest Junk Removal Service, with over 165 locations across the US, Canada, and Australia, and we’re known for revolutionizing the industry through the consistent delivery of our world-class customer experience.

GENERAL MANAGER
Location: Farmington Hills franchise with an office based in Farmington Hills, Michigan

The General Manager is the single point of accountability for the business, including sales growth, hitting KPIs, training and development, and maintaining smooth operations. This position requires a leader who can manage multiple priorities and tasks and has proven strong organizational and people skills in a high-growth, fast-paced environment. We are looking for someone who responds positively to challenges and has experience handling competing priorities.

About the Role:

  • People Leadership: From hiring team members to ongoing coaching for growth and retention. You will be involved with the development, onboarding, training, and career growth programs for new and existing employees.
  • Culture: Maintaining and enhancing a culture that is fun and rewarding.
  • Customer Relations: Ensuring premium customer communications and experiences.
  • Relationship Building: With our commercial partners and networks, including realtors, property managers, and other company services within 1-800-GOT-JUNK?
  • Marketing: Executing regular campaigns in the local market.
  • Operations: Overseeing day-to-day operations for optimal productivity and identifying opportunities for continuous improvement. Meet and/or exceed operational-related goals and KPIs.
Requirements:

Required Skills:

  • Leadership Skills: Confidence and ability to set SMART goals, motivate, and lead people.
  • Decision Maker: Strong decision-making capabilities. Able to collaborate and delegate effectively.
  • Communication Skills: Exceptional interpersonal and communication skills, including writing, speaking, and active listening.
  • High Performer: Self-driven individual who does what it takes to get the job done.
  • Accountable and Dependable: Follow-through on commitments, team-first attitude, and integrity.
  • Financials: Ability to understand and analyze financial reports.
  • Energetic and Positive: Uplifts others, has a winning attitude, and drives to get each and every job done.
  • Careful and Quality-oriented: Prioritizes safety, protects teammates and the company, and pays attention to detail.
  • Problem Solver: Effective in conflict resolution and problem-solving.
  • Good Organization, Time Management & Technology Proficiency: Efficient and proficient in office skills.

Required Qualifications:

  • 5+ years of management experience, including managing a team of 20+.
  • Strong drive to work in and contribute to a fast-paced company committed to the growth and development of its people.
  • Driver's license and clean driving record.
  • Ability to lift 75+ lbs repeatedly.
  • Physical ability to get in and out of the truck.

Schedule:

  • This position will average 40+ hours per week.
  • This position will require working some weekends and/or evenings, as well as being accessible by phone after hours and on weekends.

1-800-GOT-JUNK? is dedicated to helping its employees realize and fulfill their potential at work and in life. This opportunity offers a highly competitive base salary (commensurate with your relevant skills & experience), bonus potential, and other incentives. We have a great culture and excellent opportunities for advancement, as well as equity opportunities for the right candidate.

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