Customer Service Representative
2 weeks ago
- Paid Holidays
- 401(k)
- Paid time off
We're looking for our newest Customer Service Representative to join a rapidly growing office. Your duties include handling potential customer inquiries, verifying information, telephone work, scheduling appointments, data entry, Working closely with Team Members, and other associated duties. No weekend or evening hours.
Monday Through Friday 7:30a.m - 4:00p.m or 8:00a.m -4:30p.m
The ideal candidate should have a great attitude, be highly reliable, have a "CAN DO" attitude, and be comfortable in a fast-paced, multi-task environment. We are willing to train the right person
Benefits include Paid time off, Holiday Pay, 401k, and weekly pay. Salary is based on experience.
We can't wait to meet you
Basic Function
Handle the business telephone, customer communications, employee applicants, and assist in the daily operations.
Primary Responsibilities:
- Handle potential customer inquiries and follow telephone scripts to persuade callers to schedule a sales call.
- Handle potential employee inquiries and follow telephone scripts to persuade callers to complete an application for position openings.
- Handle customer calls, scheduling, changes, complaints, and assist with customer retention follow-up phone calls.
- Assist in the operation of Merry Maids Software platforms
- Maintain business files.
- Prepare Tablets with Team Assignments
- Data Entry
- Handle potential employee initial application and interview.
- Administer "New Employee Orientation Program.
Secondary Responsibilities:
- Maintain a clean and fresh appearance in the office.
- At all times contribute to a positive work climate and to the overall team effort of the company.
- Assist in the maintenance and preparation of cleaning product dispensers and cleaning cloths.
- Perform in-home inspections, as needed
- Perform all office functions and other reasonable, related duties as assigned or requested.
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