Shift Manager

2 weeks ago

Urbana, United States Urbana Country Club Full time
Job DescriptionJob Description

As a Shift Manager, you will be responsible for overseeing daily operations in our fine dining restaurant, ensuring that our high standards of service and quality are consistently met. You will lead a team of dedicated staff, manage guest interactions, and work closely with the kitchen and service teams to provide an exceptional dining experience.

Key Responsibilities:

  • Supervise and manage the daily operations of the fine dining restaurant during assigned shifts.
  • Ensure that all members and guests receive outstanding service that exceeds their expectations.
  • Train, mentor, and motivate front-of-house staff to deliver top-notch service.
  • Coordinate with the kitchen staff to ensure timely and accurate food service.
  • Handle guest inquiries, concerns, and complaints in a professional and courteous manner.
  • Monitor inventory levels, ensuring adequate supplies for daily operations.
  • Assist in scheduling and managing staff to maintain optimal staffing levels.
  • Uphold health, safety, and sanitation standards in compliance with regulations.
  • Lead by example, maintaining a positive and professional demeanor at all times.
  • Collaborate with the management team to implement service improvements and new initiatives.

Requirements

  • Minimum of 2 years of experience in a supervisory or management role in a fine dining or upscale restaurant setting.
  • Strong leadership skills with the ability to motivate and manage a team effectively.
  • Excellent communication and interpersonal skills.
  • Ability to handle high-pressure situations with grace and professionalism.
  • Strong organizational skills and attention to detail.
  • Knowledge of food and beverage service standards.
  • Availability to work flexible hours, including evenings, weekends, and holidays.

Benefits

  • Competitive salary based on experience.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Opportunities for professional growth and development.

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