Cash Application Specialist

7 days ago

Kent, United States Carter Lumber Full time
Job DescriptionJob Description

A Carter Lumber Cash Application Specialist is responsible for accurate and timely deposits and application of customer payments.

  • Daily application of customer payments for a multi-location operation
  • Identify and apply payments on the correct invoices and customer’s account
  • Posts and balances all work completed before daily deadlines while adhering to internal quality assurance controls
  • Communicate with internal and external parties to address questions and resolve issues
  • Research reconciling cash items
  • Communicate with customers regarding payment application details when the remittance information is not available
  • Ability to conduct research into a wide range of cash posting issues
  • Assists the A/R team in resolving all payment discrepancies and unapplied cash
  • Responsible for reconciling A/R accounts to ensure outstanding balances are accurate and agree with customer records
  • Process customer ACH payments and credit card transactions
  • Address payment issues like double payments or other discrepancies
  • Interact with customers to resolve outstanding issues
  • Ability to work with all other departments in order to answer questions and resolve issues on a timely basis with both internal and external customers while ensuring exceptional customer service
  • Research and post service monies passed back by lease vendors
  • Collaborate with intercompany departments to resolve posting issues and unapplied cash
  • Scan and file documents within document management system
  • Additional duties may be assigned
  • This is an in office role
  • $18-$22/hr

 SKILLS:

  • Demonstrate proficiency working with Microsoft Word and Excel
  • Collaborative attitude, as well as strong analytical and investigative skills
  • Strong attention to detail, organizational skills, the ability to prioritize and adhere to established deadlines.
  • Ability to identify problems, determine when to lead resolution and when to “raise the flag” to escalate issues
  • Ability to communicate professionally and effectively with all levels of internal and external management through various methods of communication
  • Excellent verbal and written communication

Experience/Education:

  • 1-2 years Accounts Receivable/Billing experience in the construction industry preferred
  • Understanding and negotiation of conditional and unconditional lien waivers
  • General knowledge of accounting and treasury processes
  • Experience with 3rd party portals such as Builder Trend, Procore, Textura and Supply Pro is a plus

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