Digital Lead Specialist
2 weeks ago
BENEFITS
- Medical Insurance:
- Health: 50% of the premium is covered by Cardinal
- Dental: 50% of the premium is covered by Cardinal
- Life insurance: $10,000 is covered by Cardinal
- 401K with a 4% Company Match
- Uniform allowance
- Paid Continuing Education
- Paid Holidays and PTO
- Plus more
OUR CORE VALUES
- Teamwork: Support the growth & development of team members to achieve personal & professional success
- Forward Thinking: Continuously educating ourselves to exceed the industry standard
- Customer First: Going the extra mile to exceed expectations
- Do What's Right: Uphold the highest standards of honesty & integrity
- Committed to Excellence: Focused on results & value high performance
RESPONSIBILITIES
- Monitor & promptly respond to customer's online inquiries (Google, Yelp, Angi)
- Monitor & promptly respond to Webchat
- Work with marketing to set up and execute texting campaigns
- Accurately book jobs and promptly follow up with customers
- Back up customer service representatives during high call volume times and absence
Cardinal Heating & Air Conditioning is looking for YOU Do you crave career advancement? Develop skills in our fun, fast-paced work environment. Our employees enjoy coming in every day and our commitment to customer satisfaction has made our business successful. Want to be a part of something bigger than just a job? Spend a little time learning about Cardinal by visiting our website at www.cardinalservice.com
Cardinal is an equal-opportunity employer.
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