Lab Support Coordinator

1 month ago

Olympia, United States VALIDATION ASSOCIATES LLC Full time
Job DescriptionJob DescriptionResponsibilities:
Act as the backup for gas management staff: assisting with all gas exchanges, installations, and performing all duties while gas manager is absent
To coordinate the provision of lab services (e.g., gases/LN2/dry ice/deep cleans) by liaison with lab support services staff. This includes helping lab gas management team to move heavy dewars/cylinders to the designated locations.
Conduct thorough decontamination using hazardous materials on designated equipment to eliminate harmful pathogens or contaminants.
Follow established protocols and guidelines for decontamination processes to ensure compliance with safety measures, regulatory requirements, and industry standards.
Employ appropriate personal protective equipment (PPE), such as gloves, gowns, and respiratory protection (full face respirator; PAPR), while performing decontamination tasks.
Handle and dispose of hazardous waste materials or biohazardous substances in accordance with legal and organizational guidelines.
Inspect equipment and tools regularly to ensure functioning properly and initiate necessary repairs or replacements.
Complete relevant paperwork according to principles of Good Documentation Practice
Respond to equipment alarms and alerts and communicate with the appropriate parties to remedy the situation.
Serve as point of contact for customer lab staff, facilitating and coordinating laboratory needs and activities.
This role will work closely with other teams to seamlessly deliver lab support services.
Coordinate the working lab environment daily and oversee all stock items in and near the labs including but not limited to glassware, lab coats, PPE, consumables.
Occasionally support / coordinate waste removal from labs, ensuring use of waste streams with appropriate third-party vendors.
Act as the liaison for escorting third-party vendors to customer lab staff for maintenance and/or repairs visits.
Meet regularly with key stakeholders (lab staff, service providers, management) to identify, review and resolve issues in a timely manner and/or escalate as necessary.
Regularly engage with the customer and PerkinElmer staff to ensure quality and compliance within the laboratory.
Collaborate with customer line safety reps to ensure a high level of safety is maintained in the lab.
Provide updates and timely communication to lab users on service work requests.
Provide area walkthrough for new members of customer staff and visitors.
Required to cross-train and provide back-up to other lab support areas.
Complete relevant paperwork according to principles of Good Documentation Practice.
Subject Matter Expert (SME) on various support needs across different buildings/floors/locations.
Actively participate on committee(s) supporting LSCs across PerkinElmer and the customer sites with a focus on providing guidance through presentation and document creation.
Help facilitate meetings with the ability to communicate from an area of expertise of LSC functions.
Demonstrates appropriate use of office equipment/software after training
Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment To be the first line of support for infrastructure, engineering, purchasing, IT and other service providers; reporting of faults and ensuring these are closed out in a timely fashion
Oversee all stock items in and near the labs including but not limited to: glassware, lab coats, PPE, consumables.
In charge of managing the buildings lab coat requirements including assessing inventory levels, supplying name tags, and working with GLS line manager to escalate any issues or changes with the vendor.
Meet regularly with key stakeholders (lab staff, service providers, management) to identify, review and resolve issues in a timely manner and/or escalate as necessary.
To be point of contact for equipment maintenance in liaison with Asset Management team and customer lab staff, facilitating scheduling and hosting of engineering visits for maintenance and/or repair.
To help coordinate the working environment with lab staff and PerkinElmer e.g. lab space, availability of PPE, and removal of redundant equipment, etc.
The Lab Support Coordination team will be required to provide off-hours on-call support for responding to equipment alarms and alerts. This typically does not necessitate a site visit, but the on-call designee will communicate with the appropriate parties to remedy the situation.
To provide a general induction/orientation for new members of staff and visitors.
To work with Customer and PerkinElmer staff to ensure quality and compliance within the laboratory.
To support coordination of waste removal from labs, ensuring use of appropriate waste streams with appropriate third-party vendors.
To work in collaboration with Customer line safety reps to ensure a high level of safety is maintained in the lab.
To coordinate the provision of lab services (e.g., gases/LN2/dry ice/deep cleans) by liaison with lab support services staff. This includes helping lab gas management team to move heavy dewars/cylinders to the designated locations.
To work with PerkinElmer and customer staff to help maintain lab documentation and coordinate archiving.
To Coordinate periodic review of Service Level Agreement contracted tasks with all relevant groups (i.e Customer lines, Technical Laboratory Services and management).
To provide timely communication to lab users on impact of any site service work.
This role will work closely with other teams to seamlessly deliver lab support services.
Will be required to cross-train and back-up other lab support areas.

Work remote temporarily due to COVID-19.

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