![Doubletree by Hilton Atlanta Perimeter Dunwoody](https://media.trabajo.org/img/noimg.jpg)
Hotel Front Desk Manager
3 days ago
- Gather financial information and generate occupancy reports for the general manager
- Oversee all operations at the front desk and ensure the highest level of customer satisfaction for every guest
- Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints
- Make sure to adhere to the front desk budget and put in orders for office supplies as needed
- Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies
- At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field
- Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired
- 1 year of previous experience working in the hospitality industry
- Have superb communication skills, management skills, and multitasking skills
- Must possess a high school diploma or equivalent certification (GED)
Located off I-285, our hotel is two miles from Perimeter Mall and Dunwoody MARTA train station with access to downtown Atlanta. Oglethorpe University is a ten-minute drive from us. UPS Headquarters and Truist Park are 20 minutes away.
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