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Construction Project Manager

3 months ago

Knoxville, United States Pattison Sign Group Inc Full time
Job DescriptionJob Description

Who we are.

Pattison ID - We design, build and maintain physical spaces and facilities for brands that want to use their physical spaces to drive value and impact for customers. We are one of the largest companies in our space, with 8 manufacturing facilities, 5 sales and operations offices and over 1,000 employees in the US and Canada.

Benefits:

  • 11 paid holidays
  • Paid Time Off
  • Comprehensive health, dental and vision benefits
  • 401K Matching
  • Paid training
  • Great company culture

KEY RESPONSIBILITIES:

· Works in partnership with the assigned project to ensure timely service delivery, account profitability, and asset management.

· Provides overall account management, coordinating with installers, customer representatives, and Pattison Sales, Engineering, Art, Accounting, Technical Services, Production and Purchasing to ensure customer needs are met.

· Maintains and updates web based information system with detail status of projects assigned.

· Manages surveys that may require the employee to interface with the customer to change or modify the design of the fascia project

· Employee may need to travel with sales personnel or alone and act as a technical advisor in conjunction with or selling efforts to market our ACM system.

· Works in partnership with customer, architect, and general contractor, outside vendors, plant personnel and installers to coordinate the final design, layout, installation and billing of ACM packages.

· Selects installers; establishes expectations; and monitors and ensures/evaluates installer performance.

· Coordinates and ensures necessary surveys and permits are secured on a timely basis.

· Resolves problems and disputes in the field, including quality, schedule, and financial issues.

· Expedites completion of projects.

· Resolves warranty issues.

· Develops project plans and maintains information on project status (possibly with support of a project assistant).

· Works with other project team members to ensure the total coordination of planning, manufacturing, and installation activities for the customer.

· Provides a point of contact for customer representatives regarding on-going project questions and issues. Identifies and resolves customer issues. Ensures proactive customer communications.

· Resolves field issues including punch list items.

· Resolves billing questions and assists with collections; ensures timely and accurate information is provided for billing purposes.

· Manages inventory for assigned accounts; prepares forecasts and status reports.

· May provide guidance and training for less experienced Project Managers.

· Performs other assignments as required.

· Complies with all rules, policies, and procedures of Pattison ID.

QUALIFICATIONS REQUIRED:

· 2-4 years professional work experience in managing people or assets (construction-related purchasing or project management preferred).

· Proficient in reading blueprints

· Should have strong aptitude for detail and an unwavering commitment to quality

EXPERIENCE REQUIRED:

· Comfortable and capable of climbing ladders and being on building roofs performing surveys and as needed aiding in the installation process

· Knowledgeable of customer service and installation processes or have experience in the following: forecasts, quotes, orders, installation, and billing.

· Strong knowledge and skills in field activities and installation management.

· Requires exceptional interpersonal and project management skills. Ability to learn new and varied assignments.

· Ability to effectively handle non-routine subcontractor issues and communications.

· Skilled in maintaining stable performance under pressure; able to work with intermittent to limited supervision. ·

· Must have personal computer skills (preferably Microsoft Windows, Word, Excel, Outlook, and Microsoft project or similar packages).

· Business maturity/acumen, confidence, and a high degree of personal motivation and energy (pro-active).

· Project Managers

· Director of Architecture

Pattison ID operates independently within The Jim Pattison Group, headquartered in Vancouver, and comprised of over 605 locations worldwide. The Jim Pattison Group is broadly based across the automotive, media, packaging, food sales and distribution, magazine distribution, entertainment, export, and financial industries. With sales of over $15 billion in 2022 and more than 49,500 employees, the Jim Pattison Group is the second-largest private company in Canada.