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Guest Service Manager
3 months ago
Hyatt House Anchorage managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for a Guest Service Manager We offer our team members a competitive salary, excellent benefits, and continuous opportunities for advancement. Are you considering a career in hospitality, if so, Northwest x Southern Hospitality is for you, apply today
How we can elevate your career:
- Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder.
- Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.
- If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today.
Summary of position: The primary purpose of this position is to direct and supervise the operational activities of the hotel's front desk within corporate and hotel guidelines to provide the highest standards of courteous service while permitting acceptable profit levels. Handle cash, make change and balance an assigned house bank, count cash and other methods of payment at the end of the shift to verify and balance the house bank, and accept and record vouchers, traveler's checks, and other forms of payment. Communicate effectively both verbally and in writing to provide clear direction to staff and observe performance and encourage improvement.
Qualifications: Prior hotel or hospitality experience preferred but not required.
We offer a competitive salary based on position and experience, plus opportunities for an Incentive Bonus Benefits include medical, dental, vision insurance, company paid life insurance, employee assistance program, team member travel discounts, entertainment discounts, flexible work schedules, generous PTO plans and more
Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt & IHG brands.
To learn more about our company please visit our web site at www.nwxsouthern.com
Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.
