Customer Account Advisor
1 month ago
Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
- Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
- Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
- Sell customers on the benefits of timely lease agreement renewal payments
- Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
- Assist with merchandise returns and guest deliveries as directed by management
- Clean and certify merchandise in the Quality Assurance Center for all items personally returned
- Complete and maintain weekly vehicle maintenance sheet and route sheets daily
- Load, secure and protect product in company vehicle
- Safely operate company vehicle
- Assist the Sales Team as needed
- Any reasonable duties requested by management
Requirements
- United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
- Must meet DOT requirements to obtain certification in required states (United States)
- Ability to work schedule of hours varying from 8 am to 9 pm
- Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
- Two years of retail/customer service experience preferred
- High School diploma or equivalent preferred
- Excellent interpersonal and communication skills
- High energy with the ability to effectively perform all functions of the store and multitasking effectively
- Proper telephone etiquette
- Uphold the Aaron’s Brand and protect company assets
- Maintain a professional appearance
- Proficient computer skills
We have other current jobs related to this field that you can find below
-
Customer Account Advisor
2 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeAaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them...
-
Service Advisor
2 weeks ago
Jasper, United States Shottenkirk Automotive Full timeOverview Competitive Pay Plan! Great Benefits! The Shottenkirk Automotive Group currently operates 27 Automotive Dealerships in 6 states and employs over 2,300 people! Our dealership is proud to serve customers in Jasper and surrounding areas. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers,...
-
Customer Accounts Manager
2 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeWe are an independent franchisee of Aaron’s, and are looking for a Customer Account Manager to join our team.Aaron’s has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products...
-
Customer Accounts Manager
3 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeWe are an independent franchisee of Aaron's, and are looking for a Customer Account Manager to join our team .Aaron's has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products...
-
Customer Accounts Manager
3 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeWe are an independent franchisee of Aaron's, and are looking for a Customer Account Manager to join our team .Aaron's has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products...
-
Customer Accounts Manager
4 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeJob DescriptionJob DescriptionWe are an independent franchisee of Aaron’s, and are looking for a Customer Account Manager to join our team .Aaron’s has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence,...
-
Service Advisor
3 weeks ago
Jasper, United States Love's Travel Stops & Country Stores Full timeReq ID: 440068 Address: 83 Carl Cannon Blvd Jasper, AL, 35501 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately Welcome to Love’s! Service Advisors drive sales success in...
-
Service Advisor
1 week ago
Jasper, United States Loves Travel Stops & Country Store Full timeReq ID: 440068Address: 83 Carl Cannon Blvd Jasper, AL, 35501 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately Welcome to Love’s! Service Advisors drive sales success in our Truck Care...
-
Customer Service Representative>
4 weeks ago
Jasper, United States Waste Pro Full timeWaste Pro - 3317 Camp Road [Customer Service Representative] As a Customer Service Representative at Waste Pro, you'll: Answer incoming calls; Assist existing commercial and residential customers in resolving issues; Provide service quotes for new customers; Establish customer accounts by negotiating and documenting service type, pricing, billing, and other...
-
Accounting Supervisor
4 weeks ago
Jasper, United States Memorial Hospital and Health Care Full timeJob Description Job Summary Under limited supervision and within time constraints, performs various payroll and accounting functions. Supervises and supports the activities of accounts payable, and payroll. Maintains fixed asset, lease and contract schedules, and prepares various surveys, tax returns, wires funds, and statistical reports. Monitors cash...
-
Customer Service Representative
2 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeCUSTOMER SERVICE REPRESENTATIVE (CSR) Basic Function Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on instore sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the...
-
Customer Service Representative
4 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeJob DescriptionJob DescriptionCUSTOMER SERVICE REPRESENTATIVE (CSR)Basic FunctionResponsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on instore sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of...
-
Customer Service Representative
2 weeks ago
Jasper, United States Waste Pro USA Full timeSummary Currently seeking a Customer Service Representative for the Jasper, GA area! SUMMARY OF POSITION: The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet...
-
Customer Service Technician
3 weeks ago
Jasper, United States Indy Leasing dba Aarons Full time**Aaron’s Customer Service Technician** Aaron’s Customer Service Technicians are recognized as the front line to our customers both for deliveries and sales. As brand ambassadors, their goal is to provide a top-notch, red carpet customer experience and increase sales execution. As a Customer Service Technician, you will be responsible for delivering,...
-
Patient Account Leader
3 weeks ago
Jasper, United States Texas Dental and Braces PLLC Full time**POSITION OVERVIEW** Under direct and indirect supervision, the Patient Account Leader will manage the revenue cycle for their assigned practice(s). The Patient Account Leader will be responsible for sending claims daily with required x-rays, narratives, and/or charting, posting insurance and patient payments, and working both patient and insurance...
-
Customer Service Technician
1 month ago
Jasper, United States Indy Leasing dba Aarons Full timeAaron’s Customer Service Technician Aaron’s Customer Service Technicians are recognized as the front line to our customers both for deliveries and sales. As brand ambassadors, their goal is to provide a top-notch, red carpet customer experience and increase sales execution. As a Customer Service Technician, you will be responsible for delivering,...
-
Customer Service Technician
4 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeAaron’s Customer Service Technician Aaron’s Customer Service Technicians are recognized as the front line to our customers both for deliveries and sales. As brand ambassadors, their goal is to provide a top-notch, red carpet customer experience and increase sales execution. As a Customer Service Technician, you will be responsible for delivering,...
-
Customer Service Technician
4 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeJob DescriptionJob DescriptionAaron’s Customer Service TechnicianAaron’s Customer Service Technicians are recognized as the front line to our customers both for deliveries and sales. As brand ambassadors, their goal is to provide a top-notch, red carpet customer experience and increase sales execution. As a Customer Service Technician, you will be...
-
Customer Service Technician
4 weeks ago
Jasper, United States Indy Leasing dba Aarons Full timeAaron’s Customer Service TechnicianAaron’s Customer Service Technicians are recognized as the front line to our customers both for deliveries and sales.As brand ambassadors, their goal is to provide a top-notch, red carpet customer experience and increase sales execution.As a Customer Service Technician, you will be responsible for delivering,...
-
Sr Support, Builder Account Services
3 weeks ago
Jasper, United States MasterBrand Cabinets LLC Full timeJob DescriptionThe Senior Support, Builder Account Services reports to the Supervisor, Builder Account Services The Senior Support, Builder Account Services is an individual contributor role on the Builder Accounts Services team. This position is responsible for the accountabilities of a Builder Channel Account Support Representative In addition, this role...