IT Support Specialist

1 month ago


Reading, Pennsylvania, United States ESS Full time
Job Title: IT Technician

ESS is seeking a skilled IT Technician to join our team. As an IT Technician, you will be responsible for providing technical support and repair services for school district technology equipment and software.

Key Responsibilities:
  • Provide technical support and repair services for school district devices.
  • Complete tasks and special projects, including device distributions, collections, network troubleshooting, hardware/software installations, and operating system upgrades.
  • Determine and resolve basic end-user computing issues.
  • Problem-solve and rectify basic hardware and software issues.
  • Inform Supervisor and/or the Director of necessary purchases/orders relating to technology device repairs.
  • Maintain familiarity with Mac, Windows, Chrome, and other applicable operating systems along with district hardware and software programs.
  • Assume such other duties and responsibilities as may be assigned by the Director or designee.
Qualifications:
  • High School Diploma or GED, with technology training and/or coursework.
  • PA Department of Education Form 6004: Arrest/Conviction Report and Certification - Act 24.
  • PA State Police Criminal History Clearance - Act 34.
  • Federal Criminal History Clearance - Act 114.
  • Child Abuse Clearance - Act 151.
  • Sexual Misconduct/Abuse Disclosure Release - Act 168.
  • Tuberculosis Test/Physical.

ESS is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

We provide our employees with the ability to work in school districts across the country, in addition to benefits, comprehensive training, flexible work schedules, and professional development.

ESS Diversity Statement: ESS continuously works to create an environment where all its employees - regardless of race, ethnicity, religion, gender, sexuality, age, or abilities - can work to the fullest of their potential in a fair and welcoming space.



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