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Front Counter Clerk

4 months ago

Houston, United States River Oaks Cleaners Full time
Job DescriptionJob Description

We seek a friendly and reliable Front Counter Clerk to join our team at River Oaks Cleaners. As the first point of contact for our customers, you will play a crucial role in providing excellent customer service, managing transactions, and ensuring smooth operations at the front counter.

Key Responsibilities:

  • Greet customers warmly and assist with check-in/check-out of garments.
  • Handle customer inquiries and provide information about services, pricing, and turnaround times.
  • Process payments accurately using cash registers and point-of-sale systems.
  • Tag and organize garments for cleaning, ensuring accurate tracking and labeling.
  • Maintain a clean and organized front counter area.
  • Address customer concerns and resolve issues in a professional manner.
  • Assist with other duties as needed to support overall business operations.

Qualifications:

  • High school diploma or equivalent.
  • Previous customer service or retail experience preferred.
  • Strong communication and interpersonal skills.
  • Basic math skills for handling transactions.
  • Ability to multitask and work in a fast-paced environment.
  • Reliable and punctual with a strong work ethic.

Benefits:

  • Competitive hourly wage.
  • Employee discounts on services.
  • Flexible scheduling.
  • Opportunities for advancement within the company.

River Oaks Cleaners is an Equal Opportunity Employer.