Current jobs related to Client Success Operations Analyst - Chattanooga - STEAM LOGISTICS LLC

  • Process Improvement Analyst

    2 months ago

    Chattanooga, Tennessee, United States ADM Full time

    Job Description Process Improvement Analyst Are you passionate about enhancing operational workflows and seeking a role that allows you to leverage your analytical skills to drive meaningful change? We are looking for a skilled analyst to contribute to our ongoing success. In this role, you will be tasked with assessing, documenting, and refining PMO...

  • Criminal Intelligence Analyst

    4 weeks ago

    Chattanooga, Tennessee, United States Xcelerate Solutions Full time

    Criminal Analyst Junior - TS/SCIXcelerate Solutions is seeking a highly skilled Junior Criminal Analyst to support an Enterprise Intelligence and Investigative Analysis contract. The successful candidate will work in support of US Immigrations and Customs Enforcement (ICE).About the Role:Support the development of intelligence products and reports for law...

  • Process Improvement Analyst

    2 months ago

    Chattanooga, Tennessee, United States ADM Full time

    Job Description Process Analyst Are you passionate about enhancing operational workflows and eager to take on a challenging role where your expertise can drive significant improvements? We are in search of a skilled analyst to make a meaningful contribution to our organization. In this role, you will be tasked with assessing, documenting, and...

  • Criminal Intelligence Analyst

    3 weeks ago

    Chattanooga, Tennessee, United States Xcelerate Solutions Full time

    Criminal Analyst Junior - TS/SCIXcelerate Solutions is seeking a skilled Junior Criminal Analyst to support an Enterprise Intelligence and Investigative Analysis contract. This role will involve working with US Immigrations and Customs Enforcement (ICE) to provide critical intelligence support.About the RoleAs a Junior Criminal Analyst, you will be...

  • Board Certified Behavior Analyst Position

    2 weeks ago

    Chattanooga, Tennessee, United States Delta-T Group, Inc. Full time

    Job Title: Board Certified Behavior AnalystWe are seeking a highly skilled Board Certified Behavior Analyst to join our team in the Chattanooga area. As a BCBA, you will play a critical role in providing support to individuals with intellectual disabilities in ICF/IID homes.Key Responsibilities:Develop, implement, and monitor Behavior Support Plans to ensure...

  • Client Support Specialist

    2 weeks ago

    Chattanooga, Tennessee, United States Mindlance Full time

    Job SummaryWe are seeking a highly skilled Client Account Support Analyst to join our team at Mindlance. This role is responsible for delivering exceptional client support and ensuring customer satisfaction with our products and services.Key ResponsibilitiesProvide timely and effective support to clients in areas of service, maintenance, and...

  • Business Process Analyst

    2 weeks ago

    Chattanooga, United States Insight Global Full time

    Job DescriptionJob DescriptionPosition Title: Procurement Business Process AnalystLocation: Chattanooga, TN - On-Site 5 days a Week.Shift Hours: 8:00 - 4:30pm ESTDuration: 6-Month Contract, Potential to extend or brought on permanently.Pay Rate: $40-45/Hour  Job Summary: We are seeking a detail-oriented and proactive Procurement Business Process Analyst...

  • Cybersecurity Analyst

    3 days ago

    Chattanooga, Tennessee, United States SAIC Full time

    We are seeking a highly skilled Cybersecurity Analyst to join our team at SAIC. As a Cybersecurity Analyst, you will play a critical role in protecting our clients' networks and systems from cyber threats.Responsibilities:Monitor security systems, logs, and alerts to detect and respond to threats.Investigate security alerts and incidents and take appropriate...

  • Business Systems Analyst

    2 weeks ago

    Chattanooga, Tennessee, United States Xpress Global Systems (XGS) Full time

    Business Analyst Job DescriptionXpress Global Systems (XGS) is seeking a skilled Business Analyst to partner with our IT team in driving digital transformation efforts. As a key contributor to our growth and success, you will play a crucial role in translating project requests into software requirements for our development team.Key Responsibilities:Strategy...

  • Board Certified Behavior Analyst

    2 weeks ago

    Chattanooga, Tennessee, United States Community Options Full time

    Job Title: Board Certified Behavior AnalystCommunity Options, Inc. is a national leader in providing services to individuals with disabilities. We are seeking a Board Certified Behavior Analyst to join our team in Chattanooga, TN.About the RoleWe utilize positive behavior supports and trauma-informed care to provide ethical and client-centered ABA therapy....

  • Criminal Intelligence Analyst

    1 week ago

    Chattanooga, Tennessee, United States Xcelerate Solutions Full time

    Criminal Analyst Junior - TS/SCIXcelerate Solutions is seeking a skilled Junior Criminal Analyst to support an Enterprise Intelligence and Investigative Analysis contract. The successful candidate will work in support of US Immigrations and Customs Enforcement (ICE).Location: Sterling, VAClearance: Active TS with SCI EligibilityKey Responsibilities:Conduct...

  • GPR Analyst

    4 months ago

    Chattanooga, United States Penhall International Full time

    Position DescriptionPenhall Technologies is looking for self-motivated individuals who would like to join our growing team as a GPR Analyst.Penhall Technologies is a division of the Penhall Company which was founded in 1957. Penhall is the largest provider of concrete cutting, breaking, excavation and highway grinding services in the United States and...

  • Intelligence Analyst

    4 weeks ago

    Chattanooga, Tennessee, United States T-Rex Solutions, LLC Full time

    Job Title: Junior Intelligence AnalystT-Rex Solutions, a leading provider of mission-focused solutions, is seeking a dedicated Junior Intelligence Analyst to join our dynamic team in Sterling, VA. As a key member of our team, you will play a pivotal role in maintaining the integrity of our national security system.Job Summary:We are seeking a highly...

  • Board Certified Behavior Analyst

    1 month ago

    Chattanooga, Tennessee, United States Community Options Full time

    Job Title: Board Certified Behavior AnalystCommunity Options, Inc. is a national leader in providing services to individuals with disabilities. We are seeking a Board Certified Behavior Analyst to join our team in Chattanooga, TN.About the Role:We are looking for a highly skilled and experienced Board Certified Behavior Analyst to provide Applied Behavioral...

  • Intelligence Analyst

    4 weeks ago

    Chattanooga, Tennessee, United States General Dynamics Full time

    Job Title: Junior Intelligence AnalystWe are seeking a highly motivated and detail-oriented Junior Intelligence Analyst to join our team in Sterling, VA. As a Junior Intelligence Analyst, you will play a critical role in supporting the Visa Security Program (VSP) mission.Responsibilities:Conduct daily visa applicant screening and vetting utilizing various...

  • Process Analyst

    4 months ago

    Chattanooga, United States ADM Full time

    Job Description Process Analyst - Erlanger, KY Do you enjoy Process Improvement and are looking for a dynamic and fast-paced role where you can utilize your skills and make a real impact? Look no further! We are seeking an experienced analyst to join our team and contribute to our success. You will be responsible for analyzing, documenting, and...

  • Criminal Intelligence Analyst

    2 weeks ago

    Chattanooga, Tennessee, United States Xcelerate Solutions Full time

    Criminal Analyst Junior - TS/SCIXcelerate Solutions is seeking a skilled Junior Criminal Analyst to support an Enterprise Intelligence and Investigative Analysis contract. This role will involve working with US Immigrations and Customs Enforcement (ICE) to provide critical intelligence support.About the RoleAs a Junior Criminal Analyst, you will be...

  • Intelligence Analyst

    1 month ago

    Chattanooga, Tennessee, United States Trex Company Full time

    T-Rex Solutions: A Leader in Mission-Focused SolutionsWe are seeking a dedicated Junior Intelligence Analyst to join our dynamic team in Sterling, VA.T-Rex Solutions plays a crucial role in supporting the Department of Homeland Security (DHS) Immigration Intelligence, Analyst, Solutions, Security, Technology.Key Responsibilities:Support the Department of...

  • Systems Analyst, Information Technology

    1 month ago

    Chattanooga, United States University of Tennessee Full time

    Systems Analyst (IT Technology Administrator/Analyst 1 - MR09) Information Technology University of Tennessee at Chattanooga The Systems Analyst is an entry level IT analyst position responsible for supporting the analysis, design, and implementation of business processes and technology solutions within Enterprise Systems. This role ensures high-quality...

  • RAIL LOGISTICS ANALYST

    3 days ago

    Chattanooga, Tennessee, United States Gerdau Full time

    Job SummaryWe are seeking a highly skilled Rail Logistics Analyst to join our team at Gerdau. The successful candidate will be responsible for coordinating rail freight operations, negotiating proposals, and establishing shipping procedures.Key ResponsibilitiesCoordinate rail freight operations, including negotiating proposals and establishing shipping...

Client Success Operations Analyst

2 months ago

Chattanooga, United States STEAM LOGISTICS LLC Full time
Job DescriptionJob Description

Our Story

Steam Logistics was founded in 2012 to tackle the most strategic challenge many companies face: how to align the supply chain so goods move efficiently, quickly, and economically. As a full-service provider, we offer end-to-end services to help our customers move commodities around the world, from their origin point to their destination. We’ve rethought the brokerage paradigm and are innovation leaders in our space, looking for the right people to join us as we scale. We are extraordinarily proud of the company we’ve built so far. Our people are Steam’s biggest competitive advantage, and we’ll continue investing in our people-first culture.

The Opportunity:

The Operations Analyst will be responsible for conducting comprehensive data analysis, generating insightful reports, and tracking KPIs to identify trends and opportunities for improvement. They will focus on analyzing the company's entire operational history to support data-driven decision-making and drive continuous improvement

Responsibilities-

  • Collect, analyze, and interpret large datasets to identify trends and patterns: commission structure reporting, variance reports, tracking market trends, etc.
  • Develop and maintain KPI metrics and dashboards: custom tracking for specific modes, manage input and monitoring of Client Success training dashboards, team and customer tracking
  • Create visualizations and detailed reports to communicate findings to stakeholder: use Power BI, Excel, and PowerPoint to convert data metrics and create visualizations + detailed reports to communicate with stakeholders.
  • Collaborate with cross-functional teams to implement data-driven improvements: meet with stakeholders to determine process improvement and regular meetings with leadership across all modes at Steam to establish best practices
  • Monitor and evaluate the effectiveness of implemented changes: work with IT on Salesforce/Revenova related changes, manage and maintain visual on new and current sales processes

Required Skills, Qualifications, and Experience-

  • Ability to lead collaborative meetings
  • Competency in system improvements
  • Competency in Power BI
  • Strong knowledge of supply chain movements - brokerage experience or industry equivalent preferred.
  • Strong skills in Excel including, but not limited to, pivot tables, data analytics, as well as ability to create formulas
  • Thorough understanding of viable data and how that applies to freight spend/management

What We Offer-

  • Collaborative & committed team environment – doesn’t matter where the idea came from, if it makes us better together, we want to hear it.
  • Clear, defined personal & professional growth opportunities
  • Medical, vision, dental, life insurance & 401k match
  • Generous time off policy for our employees