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Patient Care Coordinator
1 month ago
Company: Optimize Chiropractic
Job Title: Patient Care Coordinator
Reports to: Business Manager – Debi Brown
Part Time: Monday to Friday as needed
Location: Murray and Farmington Utah offices
Role and Responsibilities:
As a Patient Care Coordinator, you are the friendly face that greets patients both in person and over the phone. Your warm communication style matters—you’ll create that crucial first impression for our office.
Manage the flow of patients within the office, ensuring they’re seen by the doctor efficiently to include greeting, check in, escort to room, check out, payment, and rescheduling appointments.
Face to face, via text, or over the phone, you’ll handle patient appointment scheduling.
On going office tasks keeping the office organized and clean.
Manage the phones and ensure calls are answered in a timely and friendly manner.
Occasionally, you might assist with marketing tasks—like taking photos at in-office events or helping set up promotional materials.
Work as needed, at both locations (Murray and Farmington).
Manage patient payments and requests.
Other office tasks/assignments as asked by leader.
Qualifications and Traits:
Dedication to our mission, always showing empathy and kindness
Clear communication, both written and verbal
When challenges arise, you’ll be resourceful, positive and proactive
Can do attitude
Being on time and maintaining daily timecard records
Prior experience in reception or customer-facing roles is beneficial
Professionalism
Improving processes and experience for our patients
Willingness to learn
Our mission at Optimize Chiropractic, led by Dr. Kelly Farmer, is clear: to heal patients with compassion. We believe every individual deserves accessible, high-quality care that promotes well-being and enhances health. Our cornerstones are:
Competency: We continuously enhance our skills to provide the best treatment.
Curiosity: Always learning, training, and researching how we can improve.
Reliability: Patients can count on us for consistent, dependable healing support.
Fairness: We treat everyone equitably and fairly.
Compassion: Our care is rooted in empathy, kindness, and genuine concern.
Together, we strive to make a positive impact—one patient at a time.Company DescriptionAbout Us \r
\r
Our mission at Optimize Chiropractic, led by Dr. Kelly Farmer, is clear: to heal patients with compassion. We believe every individual deserves accessible, high-quality care that promotes well-being and enhances health. Our cornerstones are: \r
\r
Competency: We continuously enhance our skills to provide the best treatment. \r
\r
Curiosity: Always learning, training, and researching how we can improve. \r
\r
Reliability: Patients can count on us for consistent, dependable healing support. \r
\r
Fairness: We treat everyone equitably and fairly. \r
\r
Compassion: Our care is rooted in empathy, kindness, and genuine concern. \r
\r
Together, we strive to make a positive impact—one patient at a time.