Billing Manager
3 weeks ago
Job Description: We are seeking a dedicated Billing Manager for billing operations within SEW. The Billing Manager will play a crucial role in ensuring accurate and efficient billing processes, primarily managing tasks within our CRM system. The majority of billing occurs post-installation, with additional billing activities following the receipt of permission to operate (PTO) from utility providers.
Responsibilities:
· Ensure timely collection of revenue directly from customers by phone and email.
· Own the functionality of building billing tasks into the CRM system, ensuring accuracy and timeliness.
· Manage the billing process post-installation and post-PTO, ensuring all customers are accurately billed for services rendered.
· Develop and maintain reporting mechanisms to provide visibility into departmental health, including aging, backlog of unbilled customers, and throughput of billed customers on a monthly, quarterly, and annual basis.
· Analyze billing data to identify trends, areas for improvement, and opportunities for efficiency gains.
· Oversee departmental training initiatives to ensure staff members are equipped with the necessary skills and knowledge to execute billing processes effectively.
· Lead efforts for continuous process improvement within the billing department, collaborating with cross-functional teams to implement best practices and streamline workflows.
Qualifications:
· Bachelor's degree in Business Administration, Accounting, Finance, or related field.
· Proven experience in billing management or related roles, preferably within the solar industry or a similar field with complex billing processes.
· Proficiency in CRM systems, with the ability to navigate and optimize functionality for billing purposes.
· Strong analytical skills, with the ability to interpret billing data and generate actionable insights.
· Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external stakeholders.
· Detail-oriented mindset with a focus on accuracy and efficiency.
· Demonstrated leadership capabilities, including experience in training and mentoring team members.
Company DescriptionWith tens of thousands of customers, Solar Energy World is the fastest growing, independently owned solar system design and installation company in our region, serving Maryland, New Jersey, Washington DC, Northern Virginia, North Carolina, South Carolina, Florida and Pennsylvania. As a premium solar panel dealer and installer, Solar Energy World provides a complete solar power solution to residential properties.Solar Energy World's record growth can be attributed to the fact that it provides better service and a higher level of expertise than many of its competitors. Solar Energy World's installation teams have more than 85 years of combined roofing and electrical experience and are employed directly by the company ensuring they are held accountable for every job they do.
Twitter: @solareworld
Facebook: Facebook.com/solarenergyworld
Pinterest: Pinterest.com/solareworldCompany DescriptionWith tens of thousands of customers, Solar Energy World is the fastest growing, independently owned solar system design and installation company in our region, serving Maryland, New Jersey, Washington DC, Northern Virginia, North Carolina, South Carolina, Florida and Pennsylvania. As a premium solar panel dealer and installer, Solar Energy World provides a complete solar power solution to residential properties.\r
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Solar Energy World's record growth can be attributed to the fact that it provides better service and a higher level of expertise than many of its competitors. Solar Energy World's installation teams have more than 85 years of combined roofing and electrical experience and are employed directly by the company ensuring they are held accountable for every job they do. \r
\r
Twitter: @solareworld\r
Facebook: Facebook.com/solarenergyworld\r
Pinterest: Pinterest.com/solareworld
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