Open Enrollment Advisor

1 month ago

Louisville, United States KellyConnect Full time
Job DescriptionJob Description

We get it: job searching takes time and attention. At KellyConnect, we’re here to make it a whole lot easier for you. We’re seeking Open Enrollment Advisors to work in a hybrid capacity near Louisville, KY. This opportunity could be the one you’ve been looking for.

Why you should apply:

· Meaningful Impact: Guide individuals through the benefits enrollment process, helping them make informed decisions and navigate the system effectively.

· Customer-Focused Role: Provide personalized guidance and support, address inquiries and concerns, and ensure a smooth enrollment experience for customers.

· Professional Growth: Develop communication and problem-solving skills while gaining a deeper understanding of employee benefits, opening doors to future opportunities.

What’s a typical day like? You’ll be:

  • Assisting customers with their benefits enrollment process, answering inquiries, and addressing concerns.
  • Educating customers on available benefit plans, explaining coverage, costs, and any changes from the previous enrollment period.
  • Providing step-by-step guidance to customers, helping them navigate the enrollment system or platform.
  • Assessing customers' needs and preferences to offer personalized recommendations for benefit plans.
  • Helping customers make changes or updates to their benefit elections, such as adding or removing dependents or updating personal information.
  • Maintaining accurate records of customer interactions, benefit selections, and necessary documentation.
  • Providing exceptional customer service, promptly responding to inquiries and resolving issues or concerns.

Work Schedule & Position Details

· Payrate: $18/hour

· Status: Full time- contract

· Hybrid workplace: 2-3 days working remotely per week

· Work Schedule- start and end times will vary; schedules will fall within operating hours of M-F 8AM-8PM EST

 

This job might be an outstanding fit if you:

  • Previous call center experience- 6 month minimum
  • Excellent communication and interpersonal skills.
  • Detail-oriented with the ability to accurately handle and record information.
  • Familiarity with benefits enrollment systems or platforms is a plus.

What happens next
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

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