Sales Manager Automotive

3 weeks ago

Fresno, United States Alpha Auto Group Full time
Job DescriptionJob Description

Looking for a Sales Manager position that's as exciting as cruising down an open highway? We've got just the ticket Join our dynamic team at a luxurious auto haven, where you'll be at the helm of sales excellence.

We're all about creating unforgettable experiences for our cherished customers, and that starts with you bringing your A-game. We're looking for someone with a passion for service, a knack for collaboration, and a drive to achieve and exceed goals.

Forget the same old grind – with us, you'll be part of a team that's revving up the auto industry with innovation and top-notch service. If you're ready to accelerate your career, buckle up and hit the gas pedal with us

Responsibilities:

  • High consideration for the customer experience, willing to consistently commit to following through with prospecting calls and follow-up with customers within specific time frames.

  • Train and manage the sales team to accomplish goals on F&I products that create a great ownership experience and increased consumer satisfaction.

  • Conduct and attend regular team meetings, review and set team and individual goals and sales department performance and strategies

  • Build out culture and team engagement. Motivate your team to achieve key goals, performance expectations ensuring that the monthly department targets and gross profit objectives are achieved or surpassed.

  • Promote and practice keeping detailed records of all interactions with customers.

  • Handle all customer queries and concerns with a genuine intent to solve their problem.

  • Personally strive for and promote within your team continuous growth and improvement by updating job knowledge by participating in educational opportunities and reading manufacturers’ publications.

  • Analyze business metrics to resolve shortfalls and implement action plans to elevate performance, driving business through a high-level of involvement in day-to-day operation.

  • Help teach and coach your team to overcome objections, close sales, and perform all other steps of the sales process.

  • Always maintain professionalism, tact, diplomacy, and sensitivity in order to align with the company's brand and image.

 

Qualifications

  • Post-secondary diploma or degree and/or relevant experience

  • Minimum 2 years experience in a management role with a proven record of increase in customer retention, bottom line, and coaching centered people leadership skills.

  • Experience and willingness to cultivate strong working relationships with direct and indirect reports, inter-departmental managers and larger dealer groups to collaborate and support the entire business.

  • Detail and process oriented with strong problem solving, analytical and numerical skills.

  • Highly effective communication (written and verbal), interpersonal and negotiation skills in order to work with customers, colleagues and numerous outside suppliers and stakeholders.

  • Excellent time management and organizational skills.

  • Excellent computer skills with proficiency in MS Office applications. (i.e., Excel, Word)

  • Exceptional work ethic, takes pride in providing exceptional customer centered service, always acting with integrity and with the best interests of the company in mind.

  • Growth mindset - open to continuous coaching, feedback and support in development both within your own role but also outwardly in how you lead your team.

  • Resilient and open to an ever changing environment and processes as the company continues to grow and adapt to an ever evolving market.

  • Experience working with KPI’s to determine areas of high and low performance and interest in continuous personal and professional growth.

  • Valid driver's license with a clean driving record.

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