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Assistant Manager

2 months ago

Morrisville, United States EDXP RALEIGH LLC Full time $17 - $23
Job DescriptionJob Description

Join Our Team as an Assistant Site Manager at EDGE Express Car Wash

Are you a dynamic, people-focused leader with a passion for customer service management? Do you thrive in fast-paced environments and envision making a significant impact on a growing business? EDGE Express Car Wash invites you to seize the opportunity to shape our future as we expand across the eastern seaboard.

Job Title: Assistant Site Manager

Compensation and Benefits:

  • Biweekly commissions
  • Monthly and yearly bonus potential based on site sales.
  • Flexible schedule
  • Fun, team-oriented work environment
  • Free car washes
  • 401(k) with company match
  • Paid Time Off
  • Sick Paid Time Off
  • Opportunities for career advancement
  • Hands-on training and development
  • 24/7 support from owners
  • Medical, vision, and dental insurance for eligible team members

Position Overview:
As an Assistant Manager at EDGE Express Car Wash, you will be a dynamic leader responsible for overseeing day-to-day operations, driving customer service excellence, and fostering a productive team environment.

About You:

You are a self-starter who thrives in a fast-paced environment. You are passionate about coaching and developing others, fostering a positive team culture, and achieving operational excellence.

Key Responsibilities:

  • Oversee all aspects of daily operations to ensure smooth workflow and customer satisfaction
  • Provide exceptional customer service and resolve escalated customer issues
  • Ensure compliance with company policies, procedures, and safety standards
  • Develop and implement training programs to enhance team productivity and professionalism
  • Conduct regular performance evaluations and provide constructive feedback to team members
  • Manage inventory, equipment repairs, and maintenance to optimize operational efficiency

Daily Routine:

  • Perform opening and closing duties
  • Monitor and manage the car wash queue to optimize customer flow
  • Uphold company policies and processes

Qualifications:

  • Proven experience in a management or leadership role, preferably in a customer service-oriented environment
  • Strong analytical skills with the ability to problem-solve effectively
  • Excellent communication and interpersonal skills
  • Ability to motivate and inspire a team towards achieving goals
  • Detail-oriented with strong organizational and multitasking abilities
  • Must be at least 18 years of age

About EDGE Express Car Wash:
EDGE Express Car Wash is a leading provider of express car wash services in the region. We offer a supportive work environment where teamwork and customer satisfaction are paramount. Join us and contribute to our growth and success in delivering exceptional service to our valued customers.
If you are a motivated individual with a passion for leadership and customer service, we encourage you to apply for the Shift Leader position at EDGE Express Car Wash. Please submit your resume and a cover letter highlighting your qualifications. We look forward to hearing from you

Experience Level:

  • Customer service: 2 years (Required)
  • Management or leadership: 1 year (Preferred)

Positions Available: Full-time

Working Days: Monday – Sunday (full-time team members must work some weekends).

Working Hours: 7:30 AM – 9:00 PM (shifts vary).

Physical Demands:

  • Working outdoors, including the summer heat and the winter cold.
  • Standing for long periods at one time.
  • Quickly assisting customers by jogging/running.
  • Lifting, pushing or pulling 25lbs or more.

Requirements:

  • Must enjoy working with people.
  • Ability to work on the weekends.
  • Ability to be friendly and polite.
  • Pre-employment background check.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.