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Junior Client Services Associate. Entry Level.

2 months ago

New York, United States Facilities USA Guard Services USA Full time $55,120
Job DescriptionJob Description

JUNIOR CLIENT SERVICES ASSOCIATE.  Entry Level.

Facilities USA & Guard Services USA (www.FacilitiesUSA.com & www.GuardServicesUSA.com)

Who We Are:

We're fast-growing leaders in facilities management & security staffing, primarily in retail but expanding into other real estate sectors. Located in Grand Central Terminal, we offer great benefits and opportunities for advancement.

The Ideal Candidate:

  • Handles high volume of work efficiently
  • Works independently
  • Highly organized with strong time management skills
  • Precise attention to detail
  • Tolerates repetitive tasks

Responsibilities:

  • Staffing Security Requests:
    • Monitor emails and calls, log requests, obtain quotes, and staff requests.
    • Secure guard names and contact information.
    • Check in guards and update clients on their status.
  • Affiliate Management:
    • Track signed work orders and ensure current COIs/Licenses.
  • Quality Control:
    • Periodically check with clients on service quality.
  • Waste Management, Fire Safety, & Pest Control:
    • Handle client requests, schedule services, track progress, and resolve issues.
    • Coordinate with billing and shop for new contracts.
  • Affiliate Management:
    • Track signed work orders and ensure current COIs/Licenses.
  • Quality Control (Pest Control Only):
    • Periodically check with clients on service quality.

Compensation & Benefits:

  • $55,120 per year + monthly MetroCard + all paid major holidays
  • After 3 months: full major medical, 401K (5% matching), generous vacation
  • Potential total compensation with profit-sharing: $80,000+

Schedule:

  • Full-time, Monday-Friday, 8-hour shift. 9am-5pm M-F
  • In-person at Grand Central Station
  • No nights or weekends, some overtime possible

To Apply:

Resume required.

Company DescriptionOur market is primarily in the retail sector, but we are planning to expand into all other potential real estate areas in need of our services (i.e. residential, commercial, major events, industrial, etc.) Based at Grand Central in NYC currently with a staff of 25, we are planning to double and triple in the next 3 to 5 years and need ONLY exceptional people to help us make this happen.Company DescriptionOur market is primarily in the retail sector, but we are planning to expand into all other potential real estate areas in need of our services (i.e. residential, commercial, major events, industrial, etc.) Based at Grand Central in NYC currently with a staff of 25, we are planning to double and triple in the next 3 to 5 years and need ONLY exceptional people to help us make this happen.