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Warehouse Terminal Manager
1 month ago
General Duties and Responsibilities
- Daily Items:
- Coordinate with Traffic Coordinator to ensure cutoffs and daily shipment needs are met
- Review planning reports:
- Containers being pulled by Terminal (provided by Intermodal)
- Bookings to Turn In report
- Container Free Days report
- Upcoming Shipments report
- Rail reports
- Review forklift inspections
- Review production numbers and production reports
- Verify and turn in all bonuses weekly
- Weekly items:
- Review rail mover inspections
- Conduct supply counts and work with Supplies Manager on needed reconciliation
- Count purge and scrap supply counts and work with Customer Service to have those items moved
- Cycle counts every Thursday/Friday
- Terminal project and priority update as required by Management
- Bi-weekly items:
- Asset report
- Monthly Items:
- House Keeping Audits
- Daily housekeeping and cleanliness inspection of Terminal and surrounding grounds
- Review of the Aged Inventory Report & coordination with appropriate CSRs to keep aged inventory levels at a minimum
- Review of Terminal productivity numbers
- Review of Terminal RFIs
- House Keeping Audits
- Manage the maintenance and upkeep of all warehouse equipment, including but not limited to forklifts, stretch-wrap machines, dock plates, dock levelers, sweepers, dock bumpers…
- Facilitate coordination and communication between Packaging, Warehousing, Bulk loading, Transport, and Customer Service departments
- Maintain a 3 – 5 day planning horizon
- Manage hours & PTO of warehouse Operators
- Problem solving inter-departmental conflicts and communication issues
- Provide technical expertise to functional departments where necessary
- Manage inventory locations to optimally utilize warehouse space
- Warehouse utilization report
- Keep packaging supplies organized and visibly efficient, complying with FIFO inventory management
- Color code according to Supplies Manager direction
- Follow the Supplies Transfer Procedure for all transfers
- Monitor warehouse labor productivity and plan hours according to volume needs
- Monitor and update, as necessary, the Packaging & Warehouse Shift Schedules, Terminal Project and Priorities, and Operations Training google docs on the Google drive
- Review and understand all procedures & safety requirements that apply to each Terminal
- Audit against those procedures
- Enforce the procedures
- Document any and all safety incidents or near misses on the appropriate incident report and file with the Safety and HR departments
- Document any and all necessary disciplinary action
- Assist in terminal projects, audits, and physical inventories
- Assist in training requirements as provided by the Quality and Safety departments
- Assist in any other areas of need that arise
Mission Critical Outcomes
- 1.0 RFI per thousand shipments or less
- 98% compliance with PPE equipment as measured by compliance audits
- 99% meeting customer shipping needs as measured by RFI and shipping reports
- 98% reporting compliance
- 90% compliance to Cycle Count audits
- 80% Supplies reconciliation within tolerance – first pass
Breakthrough Outcomes
- 0.5 RFI per thousand shipments or less
- 100% compliance with PPE equipment as measured by compliance audits
- 100% meeting customer shipping needs as measured by RFI and shipping reports
- 100% reporting compliance
- 100% compliance to Cycle Count audits
- 100% Supplies reconciliation within tolerance – first pass
