Small Engine Technician

1 month ago

Columbus, United States Power Distributors Full time
Job DescriptionJob Description

Service Technician

Skills:
Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Resolving Conflict, Multi-tasking, Compiling and Analyzing Information required. Desired skills include experience in Automotive Mechanic/ Technician, Power Sports Mechanic/Technician or Power Equipment Mechanic/Technician.

Responsibilities:

  • Maintains professional and technical knowledge while accomplishing organizational goals.
  • Familiar with company practices and procedures.
  • Relies on extensive experience and judgment to plan and accomplish goals.
  • Provide a high level of Technical and warranty support to both our customer and staff.
  • Maintains service levels and expectations conducive with the department.
  • Handles inbound/outbound calls from/to our customer base.
  • Acknowledge and appropriately greet and assist every customer in a timely manner Handle complex tasks and projects as assigned.
  • Work with inside and outside staff in all departments, as well as with vendors.
  • Present and discuss the products and services of the company in a way that conveys an image of quality and integrity, with a focus on the importance of our customers.
  • Maintain a high level of product knowledge.
  • Support administrative tasks within the team. Performs ongoing review of procedures and processes to ensure best practices within the Power Distributors organization. Manage SharePoint website at the department level.

Job Qualifications:

  • A graduate certificate from a certified engine repair or engine tech school and 2 or more years of experience are required.
  • Good communication and problem-solving skills, verbal communication and listening skills are required. Good typing, spelling, and writing skills. Intermediate computer knowledge.
  • Good interpersonal skills are central qualities, including a positive attitude, team building and professionalism.

Compensation Package:

  • Competitive Salary
  • Individual performance bonuses
  • Health, Dental and Vision insurance
  • 401K with company match
  • Company paid life insurance; short and long term disability plans
  • Generous vacation and sick day policy
  • Vendor training on products on an ongoing basis

All position requirements are subject to reasonable modification to accommodate qualified individuals with disabilities.
Some position requirements may exclude qualified individuals who pose a direct threat of significant risk to the health and safety of themselves or other employees.
This description does not state or imply that these are the only duties to be performed by the person in this position. Employees will be required to follow and perform any other job related instruction and duties by their supervisor.
This document is not intended to create an employment contract, implied or otherwise; rather employment is on an at-will basis.

 

Company DescriptionPower Distributors delivers state-of-the-art distribution and fulfillment, dedicated sales, service & technical support, manufacturer certified training and a complete offering of the industry’s biggest and best known brands all in one convenient package. We move parts & products with speed, precision and efficiency down the supply chain from the people that make them to the people that sell them adding value along the way through expert systems, services & staff.

We are the Sales and Distribution arm for Briggs and Stratton, the leading manufacturer of air-cooled gasoline engines and parts for outdoor power equipment. Briggs and Stratton engines are incorporated into products for both the consumer market and industrial/commercial applications. We are also responsible for the sales and marketing of Briggs and Stratton Power Products including consumer and commercial generators, consumer and commercial pressure washers. We also distribute Oregon Equipment Parts, Oregon Cutting Systems, and several other allied parts lines.Company DescriptionPower Distributors delivers state-of-the-art distribution and fulfillment, dedicated sales, service & technical support, manufacturer certified training and a complete offering of the industry’s biggest and best known brands all in one convenient package. We move parts & products with speed, precision and efficiency down the supply chain from the people that make them to the people that sell them adding value along the way through expert systems, services & staff.\r
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We are the Sales and Distribution arm for Briggs and Stratton, the leading manufacturer of air-cooled gasoline engines and parts for outdoor power equipment. Briggs and Stratton engines are incorporated into products for both the consumer market and industrial/commercial applications. We are also responsible for the sales and marketing of Briggs and Stratton Power Products including consumer and commercial generators, consumer and commercial pressure washers. We also distribute Oregon Equipment Parts, Oregon Cutting Systems, and several other allied parts lines.

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