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Operations Sales
2 months ago
SUMMARY OF JOB:
• Manage and grow existing customer base while maintaining TSC’s quality and profit margins
• Manage Commercial / Industrial / Residential installation and service job sites along with personnel to maintain quality and timely progress
• Provide pricing and communicate in a timely, professional manner with customers to close sales
• Understand our market and develop strategies to meet the current market demands
• Perform routine sales call including cold calls
• Maintain schedule for service, installation and sales while maintaining opportunities for future sales
• Maintain safely practices
• Secure work to meet sales goals
• Review technician work to make sure it meets TSC’s standards
• Maintain relationships with vendors
• Ensure customer satisfaction for existing customers as well as possible future customers
As a member of our clients team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s products/services. In return, you will be given opportunities to grow and advance in your career and future.
Our Client is dedicated to two standards:
1. To provide their customers with the best quality products at the best prices with the best
service
2. To provide you with wages and benefits comparable to others doing similar work within the
industry and within the region.
EDUCATION AND EXPERIENCE:
• High School Diploma or GED
• 5 years HVAC trade experience
• 5 years HVAC technical experience preferred
• Prior leadership / management experience
• EPA HVAC Certification preferred
• Knowledge and understanding of marketing and financing concepts
• Understanding of HVAC services and installation standards and codes
• Knowledge of Office Word and Excel
• Basic computer skills
• Passing of random drug test periodically
• Clean Driving Record
SKILLS and EPERIENCE
• The Ability to understand and identify customer’s needs while developing an effective solution
• Effective time management skills
• Ability to gather information and access the situation in a timely manner and developing appropriate actions
• Ability and willingness to demonstrate ethical behavior and exhibit a high level of integrity
• Excellent self- management skills, dependability, self-motivating and exhibit leadership qualities
• Ability to influence decision makers and close sales
• Excellent interpersonal and communication skills with the ability to lead and work well with others
• Great organizational skills and able to multi-task
• Professional and positive demeanor
• Effective type leadership skills with servant – leadership approach
• Sound technical skills, analytical ability, good judgment and strong solution-based approach
• Ability to schedule sales calls, create quotations and close sales
• Excellent Customer Service skills
• Willingness to attend and continue your education thru TSC provided opportunities
• Ability to learn company specific software
These are just some of the benefits our client provides for eligible employees each year:
• Employee Purchases discounted
• Health Care / Hospitalization Insurance
• Optional Health, Vision, Dental, Cancer, Life as well as Disability Insurance
• Company Provided Life Insurance Policy
• Employee Assistance Program
• Paid Holidays for your time to spend with family
• Paid Personal Days for your personal well-being
• Company Match Retirement Assistance Plan (IRA) up to 3%
• Company Provided Tools (when needed)