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Inside Sales Account Manager

2 months ago

Bensalem, United States Recruithook Full time
Job DescriptionJob Description

Our Client is growing and looking to hire

The Inside Sales / Account Manager will be responsible for managing and growing relationships with existing accounts and generating new business opportunities within our global distribution network. This role requires a proactive and strategic individual who can effectively communicate our value proposition, understand client needs, and deliver exceptional customer service.

Key Responsibilities:

  • Account Management:

    • Develop and maintain strong relationships with existing clients, serving as their primary point of contact.
    • Identify and address client needs and challenges, offering tailored solutions to enhance satisfaction and loyalty.
    • Monitor and analyze account performance, providing regular updates and reports to management.

  • Sales Development:

    • Identify and pursue new business opportunities within existing accounts and potential new clients.
    • Conduct market research to identify emerging trends and opportunities for expansion.
    • Collaborate with the sales team to develop and implement strategic plans to meet sales targets and objectives.

  • Client Interaction:

    • Conduct product presentations, demonstrations, and consultations to educate clients on our offerings.
    • Negotiate pricing, terms, and contracts to secure favorable agreements for both parties.
    • Resolve any client issues or concerns promptly and effectively to ensure a positive experience.

  • Sales Strategy:

    • Develop and execute sales strategies to achieve revenue targets and drive business growth.
    • Utilize CRM tools and other software to manage leads, track sales activities, and maintain accurate records.

  • Reporting and Analysis:

    • Prepare and present regular sales reports, forecasts, and performance metrics to senior management.
    • Analyze sales data and client feedback to identify areas for improvement and opportunities for growth.

Qualifications:

  • Bachelor's degree in Business, Marketing, or a related field; or equivalent work experience.
  • Proven experience in inside sales, account management, or a similar role, preferably within a distribution or global business environment.
  • Strong understanding of sales principles, customer service, and relationship management.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work independently and as part of a team, with a strong focus on achieving sales targets and objectives.
  • Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
  • Strong analytical and problem-solving abilities.
  • Ability to thrive in a fast-paced, dynamic environment.

Preferred Skills:

  • Experience with global distribution channels and international markets.
  • Multilingual abilities and/or cultural competency in key regions.
  • Knowledge of industry-specific trends and market dynamics.

What We Offer:

  • Competitive salary and performance-based incentives.
  • Comprehensive benefits package including health, dental, and retirement plans.
  • Opportunities for professional growth and career advancement.
  • A collaborative and supportive work environment.
Company DescriptionFamily oriented and lots of upside/growthCompany DescriptionFamily oriented and lots of upside/growth