Product Support Manager
1 month ago
Dynamic, innovative manufacturing company located in the Scottsdale Airpark, is looking for an experienced Product Support Manager. Ideal candidate will have excellent communication, and problem solving skills. Must have familiarity with customer support software and CRM systems, HubSpot experience A+. Minimum of 3-5 years in a customer support role, preferably in manufacturing, with at least 2 years in a managerial position.
Duties to include:
- Lead and manage product support team
- Oversee the troubleshooting and resolution of product-related issues and ensure timely responses.
- Maintain an in-depth understanding of products to assist customers and train the support team.
- Collect and analyze customer feedback to improve product quality and support services.
- Ensure all support activities and solutions are documented and maintained.
- Work closely with product development, sales, and engineering teams to communicate customer needs and product improvements.
- Train and develop the support team to enhance their skills and knowledge.
- Prepare and present regular reports on support activities and customer satisfaction to senior management.
Schedule: Monday-Friday, 7am-4pm.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Generous PTO package
- 401k with employer matching
-
Product Support Analyst
1 month ago
Scottsdale, Arizona, United States Motion Recruitment Full timeOverview:Our client is seeking a Product Support Analyst to join their dynamic team. This is a hybrid contract role, local to Scottsdale, AZ.Under direct supervision, the Product Support Analyst I analyzes escalated issues, questions, including, but not limited to, Point of Sale application, SAP and payment applications. Additionally, this position is...
-
Product Support Analyst
2 months ago
Scottsdale, United States ScaleneWorks People Solutions LLP Full timeJob role : Product Support Analyst ILocation : Scottsdale, AZJob Type : ContractJDUnder direct supervision, the Product Support Analyst I analyzes escalated issues, questions, including, but not limited to, Point of Sale application, SAP and payment applications. Additionally, this position is responsible for documenting customer feedback on applications and...
-
Product Support Analyst
2 months ago
Scottsdale, United States ScaleneWorks People Solutions LLP Full timeJob role : Product Support Analyst ILocation : Scottsdale, AZJob Type : ContractJDUnder direct supervision, the Product Support Analyst I analyzes escalated issues, questions, including, but not limited to, Point of Sale application, SAP and payment applications. Additionally, this position is responsible for documenting customer feedback on applications and...
-
Product Support Analyst
2 months ago
Scottsdale, United States Tech One IT Full timeJob DescriptionUnder direct supervision, the Product Support Analyst I analyzes escalated issues, questions, including, but not limited to, Point of Sale application, SAP and payment applications. Additionally, this position is responsible for documenting customer feedback on applications and providing recommendations to improve applications.Research...
-
Product Support Analyst
2 months ago
Scottsdale, United States Tech One IT Full timeJob DescriptionUnder direct supervision, the Product Support Analyst I analyzes escalated issues, questions, including, but not limited to, Point of Sale application, SAP and payment applications. Additionally, this position is responsible for documenting customer feedback on applications and providing recommendations to improve applications.Research...
-
Product Manager
2 weeks ago
Scottsdale, United States Amplify Full timePOSITION: PRODUCT MANAGERAbout Us: The Amplify platform is a unified wealth management ecosystem focused on maximizing efficiency, improving client outcomes and driving growth for the enterprise and advisor. Amplify automates and integrates the daily functions of a wealth management practice onto a single pane of glass. The platform combines a customizable...
-
Product Manager
7 days ago
Scottsdale, United States Amplify Full timePOSITION: PRODUCT MANAGERAbout Us: The Amplify platform is a unified wealth management ecosystem focused on maximizing efficiency, improving client outcomes and driving growth for the enterprise and advisor. Amplify automates and integrates the daily functions of a wealth management practice onto a single pane of glass. The platform combines a customizable...
-
Product Manager
3 months ago
Scottsdale, United States Cubex LLC Full timeJob DescriptionJob DescriptionJoin the ZIMBIS team, where innovation meets healthcare to revolutionize the dental industry! We’re on a mission to slash the total cost of ownership for pharmacies and supplies. Our cutting-edge ZIMBIS automated dispensing systems, top-tier narcotic management solutions, and state-of-the-art automated storerooms are just the...
-
Product Manager
3 days ago
Scottsdale, United States Cubex LLC Full timeJob DescriptionJob DescriptionJoin the ZIMBIS team, where innovation meets healthcare to revolutionize the dental industry! We’re on a mission to slash the total cost of ownership for pharmacies and supplies. Our cutting-edge ZIMBIS automated dispensing systems, top-tier narcotic management solutions, and state-of-the-art automated storerooms are just the...
-
Customer Support Manager
1 month ago
Scottsdale, United States Employment Solutions Full timeJob DescriptionJob DescriptionDynamic, innovative manufacturing company located in the Scottsdale Airpark, is looking for an experienced Customer Support Manager. Ideal candidate will have excellent communication, and problem solving skills. Must have familiarity with customer support software and CRM systems, HubSpot experience A+. Minimum of 3-5 years in a...
-
Product Development Manager
2 months ago
Scottsdale, United States CNA National Warranty Corp Full timeJob DescriptionJob DescriptionCNA National is seeking an experienced ancillary product development manager. Ideal candidates will be results-driven individuals who are quick learners with an aptitude for problem solving; combine an analytical mindset and a quantitative outlook with the ability to influence; and thrive in a fast-paced, customer-oriented...
-
AI Product Manager
1 month ago
Scottsdale, United States HORNE Full timeHORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our 2,000+ team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and...
-
Product Development Manager
2 months ago
Scottsdale, United States CNA National Full timePosition Summary Responsible for the development, maintenance, and management of select F&I product offerings at CNA National. Operates as the subject matter expert for Ancillary products. Manages the performance and effectiveness of assigned product portfolio. Coordinates project initiatives with management to ensure efficient, effective, and timely service...
-
Senior Product Manager
4 weeks ago
Scottsdale, Arizona, United States Resideo Full timeJob DescriptionResideo is reinventing how we look at the home by understanding and improving the silent networks within the home: Water, Comfort, Energy and Security. As the Senior Product Manager in the Energy space, you'll help define the connected services products that include IoT, SaaS and Cloud Analytics to enable service Pros to remotely diagnose home...
-
Manager, Global Technical Product
2 days ago
Scottsdale, United States TPI Composites, Inc Full timePosition Summary: The Global Technical Product Manager will lead the global technical efforts for a customer product across the corporate facilities where the customer blade technology is being produced. Key emphasis will be on the appropriate involvement and ownership with the key stakeholders and ensuring we deliver to both the customers and...
-
Marketing Product Manager
2 weeks ago
Scottsdale, United States Easy Ice LLC Full timeJob DescriptionJob DescriptionWe’re a growing company that provides an all-inclusive commercial ice machine subscription to business owners nationwide. We’ve been changing our industry for the better since we started in 2009, and we’re not slowing down anytime soon. As a member of our team, you’ll be helping restaurants, bars, hospitals, hotels, and...
-
Marketing Product Manager
1 week ago
Scottsdale, United States Easy Ice Full timeWe’re a growing company that provides an all-inclusive commercial ice machine subscription to business owners nationwide. We’ve been changing our industry for the better since we started in 2009, and we’re not slowing down anytime soon. As a member of our team, you’ll be helping restaurants, bars, hospitals, hotels, and other businesses get the ice...
-
Marketing Product Manager
3 days ago
Scottsdale, United States Easy Ice LLC Full timeJob DescriptionJob DescriptionWe’re a growing company that provides an all-inclusive commercial ice machine subscription to business owners nationwide. We’ve been changing our industry for the better since we started in 2009, and we’re not slowing down anytime soon. As a member of our team, you’ll be helping restaurants, bars, hospitals, hotels, and...
-
Product Marketing Manager
1 week ago
Scottsdale, Arizona, United States Bar-S Foods Co. Full timeProduct Marketing Manager (supports National Brands)Position OverviewAccountable for spearheading brand and category project initiatives and marketing endeavors aimed at enhancing market presence and profitability for designated brand(s) and/or categories. Generate insights to formulate marketing strategies that propel business expansion.Key...
-
Purchase Production Manager
3 months ago
Scottsdale, United States loanDepot Full timeDescription Position at loanDepot Position Overview: As the Purchase Production Manager, you will be responsible for overseeing the performance and productivity of our inside sales Purchase Lending Officer sales team. You will play a pivotal role in driving revenue growth, implementing sales strategies, and ensuring exceptional customer service in...