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Leasing Consultant

4 weeks ago

Tucson, United States TEEMA Full time $15 - $18
Job DescriptionJob Description

Are you a friendly, service-oriented individual who loves working with people? If so, we want you to join our team as a Leasing Consultant In this role, you'll help prospective residents find their perfect apartment and ensure our current residents feel welcome and satisfied.

Key Responsibilities:

  • Highlighting the community, answering questions, and guiding residents to view various apartments and amenities
  • Responding to potential resident rental interest in-person and via digital platforms
  • Maintaining a professional, yet friendly atmosphere in the leasing office and other areas
  • Physically inspecting the community when showing apartments and reporting to maintenance any service needed 
  • Presenting new rental offers and existing resident lease renewals 
  • Addressing resident-related issues and managing resident communication
  • Inspecting all units prior to move-in, at move-out, and throughout vacancy  
  • Maintaining awareness of local market conditions, competitors, and current trends
  • Answering and addressing any community-related questions or concerns as a front-line representative of HSL and a community expert 
  • Preparing potential resident background checks, including reference letters, rental history, income verification and lease application
  • Properly executing all terms of a lease and taking needed steps in the case of a defaulting resident
  • Completing any additional duties assigned by their supervisor
  • Attending meetings and assisting the team in preparation of all reports, resident communications, move-out inventory, market surveys, etc.

Skills and Qualifications:

  • Ability to communicate over the telephone and in-person with prospects, residents, vendors, corporate and resident staff, etc.
  • People skills for developing personal connections with prospective renters, keeping current renters happy and reducing turnover
  • Communication, including verbal and written skills, including:
  • Ability to function effectively in a sales/marketing and customer service environment
  • Ability to answer questions and address concerns in a professional manner 
  • Ability to read and write short correspondence and memos  
  • Ability to compute rates, discounts, and bonuses
  • Ability to translate financial and legal real estate terminology into common language  
  • Ability to effectively present information to customers, clients, and other employees of the organization  
  • Ability to apply common sense understanding to conduct both detailed written and
  • oral instructions  
  • Ability to deal with problems involving few variables in standardized situations
  • Attention to detail for managing all aspects of lease terms, including conflict resolution, move-in procedures, and financial transactions
  • Basic computer, internet and typing skills
  • Bilingual language skills (i.e., Spanish) not required, but is a plus 

Requirements:

  • 40-hour flexible work week:
    • Employee will be required to work a flexible work week  
    • Weekly schedule - - Weekends are required
  • High school diploma or GED equivalent
  • One-year experience and/or training in sales, apartment leasing, property management, real estate, or a related field is preferred
  • Reliable transportation for use in business related tasks/duties as assigned, including a Valid driver’s license and current automobile insurance