Leasing Consultant

1 month ago

Tucson, United States TEEMA Full time
Job DescriptionJob Description

We are seeking a Leasing Consultant to join our growing team The Leasing Consultant is a service-oriented sales representative who presents the features and benefits of living in apartment communities and strives to make current and prospective residents feel welcome and comfortable in their community. 

Responsibilities:

  • Highlighting the community, answering questions, and guiding residents to view various apartments and amenities
  • Responding to potential resident rental interest in-person and via digital platforms
  • Maintaining a professional, yet friendly atmosphere in the leasing office and other areas
  • Physically inspecting the community when showing apartments and reporting to maintenance any service needed 
  • Presenting new rental offers and existing resident lease renewals 
  • Addressing resident-related issues and managing resident communication
  • Inspecting all units prior to move-in, at move-out, and throughout vacancy  
  • Maintaining awareness of local market conditions, competitors, and current trends
  • Host open houses and other events
  • Educate clients on basic real estate/lease procedures
  • Verify and disclose property facts to clients

Qualifications:

  • Ability to communicate over the telephone and in-person with prospects, residents, vendors, corporate and resident staff, etc.
  • People skills for developing personal connections with prospective renters, keeping current renters happy and reducing turnover
  • Communication, including verbal and written skills, including:
    • Ability to function effectively in a sales/marketing and customer service environment
    • Ability to answer questions and address concerns in a professional manner 
    • Ability to read and write short correspondence and memos  
    • Ability to compute rates, discounts, and bonuses
    • Ability to translate financial and legal real estate terminology into common language  
    • Ability to effectively present information to customers, clients, and other employees of the organization  
  • Ability to apply common sense understanding to conduct both detailed written and
    oral instructions  
  • Ability to deal with problems involving few variables in standardized situations
  • Attention to detail for managing all aspects of lease terms, including conflict resolution, move-in procedures, and financial transactions
  • Basic computer, internet and typing skills
  • Bilingual language skills (i.e., Spanish) not required, but is a plus 

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